Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% satisfied with all areas of service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already told many people about Ray's from my first experience and keep on recommending them after this experience.
Repair Quality - 5.0/5.0 -
All of the staff at Ray's are incredible. They always exceed expectations. Not sure why anyone would go somewhere else for repairs.
Customer Service - 5.0/5.0 -
Ted and John are great. Always kept in contact, walked me through the insurance process. It was easy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with the work Rays Collision did. They even called me several times about the progress of my vehicle. Will definitely use them again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship and your customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such a great experience! They were very professional and attentive to our needs. Thank you for keeping customer service as a priority! I will definitely recommend all my friends and family. AAA+++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and pretty quick service as well
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased with them Highly recommend them
Repair Quality - 5.0/5.0 -
Excellent repair job on my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with service and people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service staff excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was recommended here and I'll be recommending in the future
Repair Quality - 5.0/5.0 -
Amazing work and care given to me and my vehicle in a difficult and stressful time.
Customer Service - 5.0/5.0 -
Amazing work and care given to me and my vehicle in a difficult and stressful time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I took my vehicle to Ray's after hitting an object in the road that damaged the radiator and front end. More than 3 months and $6500 later, they told me I needed to have it towed to another mechanic, that it was "too complicated" and the vehicle was still not drivable.
Likely to Recommend - 0.5/5.0 -
0. This has been a nightmare of an experience. If you are only a body shop, don't accept a vehicle you know needs mechanical repairs. It was towed there, he knew it was not drivable.
Repair Quality - 0.5/5.0 -
I had a terrible experience with Ray's Collision. 3 months and $6500 later, they tell me my vehicle is "too complicated" and I need to have it towed somewhere else to complete the repairs. The shop I had it towed to informed me that the water pump, just replaced by Ray's, needs to be replaced again because it was done incorrectly. They should have replace the surrounding hoses/components at the same time, but did not. That's where the leak was coming from that Ray's found too complicated to figure out. My battery was also completely dead and needs to be replaced because they let it sit for 3 months. Ray's charged my insurance company $3000 for the water pump replacement while the new shop's cost, including the $150 tow, new battery, water pump/hoses/thermostat/etc is under $2500. I hope my insurance company gets their money back.
Customer Service - 0.5/5.0 -
Victor was nice enough, always friendly and polite, but never got the job done.
Returned Clean
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY
Repair Quality - 5.0/5.0 -
You guys always do a great job. THANK YOU!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied so yes I would tell others of your services
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
At great service and everyone we spoke with was polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend anyone with damage to there vehicles to go to Ray's collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor helped me and I appreciate him watching out for my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Ray's Collison was great. Victor and Boe were very professional. The team was flexible with my schedule because of it being a work van and they communicated clearly what type of repair was needed and the steps they would take to properly fix my vehicle. I was completely satisfied with the customer service, quality of work, and I will always recommend Ray's Collison services to my friends and neighbors.