Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Repair quality seems good. Everything looks good.
Customer Service - 2.0/5.0 -
My experience with Ray’s was mixed. The communication could have been better. Didn’t always call back when they said they would and I always would have to call to get an update. They stated they were waiting on the pinstripping vendor to come in and after that my car would be ready. Said the vendor would be in the next afternoon, but that next afternoon came and went and no phone call. I had to call the next day for them to tell me the vendor never showed up and my car wasn’t ready. When I picked it up, the low tire light came out once I left. They sent me to Evan’s for them to check out and I personally think it would have been good practice if they’d called Evan’s to let them know I was on the way and what was going on. But didn’t. I got home and noticed there was drip in the paint which caused me to have to go back and wait for them to fix. Spent a few hours out of my day going back and forth on a vehicle that should have been ready to go after being in the shop for two weeks.
Returned Clean
My Experience - 5.0/5.0 -
Victor was absolutely fantastic. I really hope I don’t have to ever see you guys again but if need be I will.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor and his team were amazing from phone call #1. Less than a week and my car was done!!! Thanks guys! I will be sending business your way. *****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor and the team are great. Car was Done quick and beautifully. Everything was seamless. Excellent customer service and workmanship. Will be recommending to anyone who needs work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great , the price , it was done in a timely manner, and paint match and bodywork was flawless , true professionals , I would recommend them to anyone
My Experience - 5.0/5.0 -
This was my third experience with Ray’s Collision and completely satisfied every time. Although this past experience I was completely blown away with the results. Who would have thought that something as simple as headlight restoration would bring so much satisfaction. Night and day difference. Couldn’t be more impressed. These guys got it figured out! Thanks Victor and Beau!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience working with Ray’s Collision, it’s nice to work with very professional & polite people . Not only that what a great job they did to my truck . I would highly recommend them to anyone!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff and the work were both great
My Experience - 0.0/5.0 -
The paneling spaces are inconsistent on the hood and the lack of communication was difficult
My Experience - 5.0/5.0 -
Thanks for a job well done
My Experience - 5.0/5.0 -
Victor was courteous kept me informed of the progress of my car. And my car was finished within the time that he had told me. The work done on my car was perfect you can’t even tell that it had been damaged. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would recommend Ray’s for repairs
Customer Service - 4.5/5.0 -
Communication could have been a little improved early on.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very helpful and friendly.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!! Everyone was so helpfuk and they did a great job!
Customer Service - 5.0/5.0 -
My car looks great!! Everyone was so helpful and they did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
You were very profesional and very helpful regarding the insurance. I would recommend your business to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought i already did this once. I would recommend this business to anyone