Rays Collision Services

4.9 (2,184reviews)
97%
2069 Wildwood Dr.,  Saint Augustine,  FL  32086

In operation 47 years, 18 years at this location.

Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,184)

My Experience

Outstanding… Great experience

Likely to Recommend

Rays will be go to for future work.

Repair Quality

The staff and owner were very professional and upfront. Being new to the area we did not know a reputable repair shop. Their work turn out to be far superior to my expectation. Victor was not only professional, but very detailed.

Customer Service

The vehicle came out like a show vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Seems to be a perfect repair

Customer Service

Always attentive, never annoyed with my questions or concerns or simple need to talk through an issue

Returned Clean

My Experience

You know a great job has been done when you there is no indication that anything had happened to the car. Well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Even with the delay in getting my car back the quality of work was worth the wait. If I needed work done on a car I would go back to Rays

Repair Quality

Very satified with the work done in repairing my car. Also a learning experience for me in the process of repairs., it takes time for the many steps needed.

Customer Service

Very satified with TJ keeping me up to date with the progress of repairs, even with a couple of delays that occurred with deliveries.

Returned Clean

My Experience

Start to finish Ray’s maid this process, easy straightforward, and very communicative with us. Very impressed with their service and professionalism and the finished product overall will always go to rays

Likely to Recommend

Repair Quality

My check engine light trac off light and tire pressure lights are all on and a chip in my windshield has turned into a large crack. I brought all this up the day I picked up my vehicle with somebody and it's been a week now and they haven't gotten back to me. also, it has happened maybe three times in the week I've had my car back, at around 80 to 85 my car would shake really tight and violently for 1 to 5 seconds and then stop.

Customer Service

Returned Clean

My Experience

Victor did a really good job on keeping me informed of the progress of the repair.

Likely to Recommend

Repair Quality

Victor was outstanding did a great job and kept me updated on the progress of repairs

Customer Service

My Experience

Rays are experts in auto repair and customer satisfaction. Outstanding workmanship paying attention to the smallest detail. It was a pleasure to do business with Victor providing constant updates on the progress of my vehicle. Thank you

Likely to Recommend

I would recommend raise collision to everyone, family friends

Repair Quality

Very professional, clean willing to help. The workmanship is outstanding and the communication they provide is pretty much on target!!!! I am always greeted with a smile when I walk in the first thing they say is, how can I help you? I wouldn’t do business with anybody else.

Customer Service

Outstanding customer service great repair quality always willing to help

Returned Clean

My Experience

You win with good people.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The guys in the office were friendly and helpful.

Repair Quality

A few areas, tiny areas, could have been a little more detailed. But I told TJ not to worry about it. It didn't bother me. It did however, bother my husband, so I just wanted to share.

Customer Service

TJ was very helpful and patient. Explained things thoroughly.

Returned Clean

Likely to Recommend

Repair Quality

I couldn't be any happier with the service I got from Rays! John was fantastic about stating in touch with me and keeping me informed when they needed to order a part and what the cost would be. I really believe they worked to give me the best outcome for the least expense!!

Customer Service

See prior comment

Returned Clean

My Experience

Well done job. Thank you for making sure the repair was perfect.

Likely to Recommend

Repair Quality

Good fast job no issues

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took almost 3 months to do moderate repairs, all dashboard light lit up on the way home from damaged sensor that was not attended to. Back at the shop now for week 12.

Likely to Recommend

Repair Quality

Thank you so much!!

Customer Service

Returned Clean

My Experience

Great work, my repair was on a brand new car less than a week old and my main concern was to make sure it looked like new again and the repair was impeccable. They were honest and upfront about the work that needed to be done

Likely to Recommend

Repair Quality

impeccable and trustworthy service. Car looks as good as new as the car was brand new just a week old when i got hit by a rock

Customer Service

The team did a great job car looks as good as new, which is saying a lot since the car was brand nee

Returned Clean

My Experience

Great start to finish. Victor was super. My repair is better than new. The repairmen are artists! Look no further than Ray’s.