Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately I’ve been to rays more times than I ever wanted to be! But after an accident rays makes the car fixing part so much easier I rest much easier knowing my car is in service there
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Was not satisfied, when I talked to friends and coworkers about what had happened, others laughed and said they had similar experiences
Repair Quality - 0.5/5.0 -
Absolutely unsatisfied. I was rear ended a few weeks ago, but was pretty sure there was no damage. I know nothing about cars, so I just wanted to make sure there was nothing important in the back that could've been messed up. I was told by my insurance company to go there and they would check it out. Someone called to make sure the damage was on the left side, but when I picked my car up they had fixed damage on the right side from a minor fender bender that happened before I owned the car. They never called to ask if I wanted them to fix that, and they specifically knew the damage was on the left. Which it turns out, other than the bumper being a little popped out, there was no damage. I could have leaned on my car and fixed that for free myself. Instead, I was taken advantage of because I don't know anything about cars, and it ended up costing me EVERYTHING. I now have no money for my dogs surgery, my school, or my medication and I'm going to have to go into debt, because I trusted some people I shouldn't have trusted. I will NEVER use this company again, I'd rather wait a little longer and just go to Nissan or the Chevy dealership who has worked on it before and were nothing but helpful. They also did anything they could to save me money and help me out. I'm also switching insurance companies for sending me to Rays and getting an attitude when I called to ask questions.
Customer Service - 0.5/5.0 -
Did not care at all when I found out my life was ruined because they too advantage of me. Didn't even offer an apology
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and I appreciate Ray's passing on the lower part cost to me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. And the staff were very nice also.
Customer Service - 5.0/5.0 -
Stop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work done was so great I could not see any fault. Its like the dent never happened. The shop has experience no doubt at doing exceptional body work.
Customer Service - 5.0/5.0 -
The service to my car was excellent. The staff at Ray's was always in good spirits and ready to help. The level of body work done was professional and well within the expected time frame. I would recommend them for sure. Thanks again!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The owner went out of his way to make sure my car was exactly the way it should be.
Customer Service - 5.0/5.0 -
They listen to your concerns and make adjustments accordingly.