Red McCombs Collision Center
In operation 46 years.
Red McCombs Collision has been open since 1980 and has served over 100,000 customers in the San Antonio area. If your car is in need of repairs, we would love the opportunity to get you vehicle back up and running. Exceeding customer’s expectations is our first priority. For over 32 years, quality and extreme service has always been and will always remain our key competitive advantage. Minimizing your inconvenience is what we are all about! From the first phone call or the minute you walk through our doors, you will see that we provide a high level of service that is unlike any other automotive service provider.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Excellent service on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Completed earlier than expected
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied with repairs and customer service
Repair Quality - 5.0/5.0 -
I was very satisfied with the end result of repairs. The only negative was the back order of parts. 3 weeks turned to 5 weeks.
Customer Service - 5.0/5.0 -
The receptionist was very polite and friendly. Gary was open and informative each time I’d spoke with him. He was very helpful with the rental issues when the insurance wanted to stop coverage. He was a true customer advocate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and always kept me informed and updated me when needed.
Customer Service - 5.0/5.0 -
Chris was awesome. He went above and beyond to accommodate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will always recommend this amazing place!!
Repair Quality - 5.0/5.0 -
I love y’all!!! Everything was outstanding!!!
Customer Service - 5.0/5.0 -
Everything was outstanding!!!
My Experience - 0.0/5.0 -
I was very happy with the service i received from Johnny and the team... They are great, but when i got my truck back i realized that the handle to open the passenger door from the inside was not working. This was a new issue that only could have happened at body shop as there was no one that ever even used that door the day i picked up the vehicle. (Yesterday). I will meet with Johnny to discuss fixing this issue.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Already answered
Repair Quality - 2.5/5.0 -
The best part of the shop are the two, kind, ladies at the front desk. With an appointment for repair, my car wasn’t touched for a full week. Though Ramon sent two texts in that first week that the shop was “inspecting for further damage”. After the first week, we called for an update and Ramon said my car had yet to make it in the shop….He was terse and defensive. We asked to speak to the manager … he never called us back. Only when we told Ramon that we would come pick up the car did he then say that the car had been disassembled. We didn’t believe him at this point but had another car to drive so we just left it. Jack was very kind and polite…the new guy assigned to us in the new year. When picking up the car, another customer noticed that my back right tire was very, noticeably low. Thank goodness that customer saw it. They fixed the tire. I paid the balance and my insurance company then called to tell me that I was up charged for a window that y’all broke. My insurance company said that they would only cover the at cost payment and that the shop should not profit on their mistake. I called Jake and he said, yes, we owe you money. He told me he would call me back and let me know if they would refund my credit card or send me a check. I haven’t heard back from him…it’s been 48 hours. While the work looks good & im assuming it’ll hold up, we won’t be returning or recommending the shop.
Customer Service - 3.0/5.0 -
This is hard bc everyone is kind (especially since Ramon is gone). Ramon was very defensive on the phone. Terse. He lied about work starting. The manager didn’t call us back. I almost left with a flat tire. We were up-charged for a mistake y’all made.