Reed Buick GMC Inc.

4.8 (1,622reviews)
97%
9550 NW Prairie View Rd,  Kansas City,  MO  64153

In operation 37 years.

Reed Buick GMC Collision Center is a family owned collision repair facility which is guided by this purpose, mission and these values which guide us in honoring God while serving our customers and Team Members. Our Purpose is to serve our customers by providing the Region's best collision repair experience. Our Mission is to develop our team members and our performance enhancing our company, our families and our communities. Our Values are Honesty (Truthful, Sincere), Diligence (Persistent Effort, Attentive Care), Teamwork (Cooperating to Achieve our Purpose), Performance (Exceed Expectations with Superior Quality) and The Golden Rule (Treating Others as We Want to be Treated). We repair all makes and models and are proud to be an I-CAR Gold Class certified shop. The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 10% of repair shops currently meet the rigorous Gold Class standard.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,622)

My Experience

It looks great! I am very happy with the outcome! Sandy

Likely to Recommend

Repair Quality

MKZ looks awesome! I'm extremely happy with the outcome. You would never know that it had been in an accident.

Customer Service

They kept me updated on their progress every step of the way.

Likely to Recommend

Always recommend them

Repair Quality

They did a wonderful job, I feel like I have a brand new car!

Customer Service

Everyone so helpful and friendly! Great at keeping me informed

Likely to Recommend

Repair Quality

The car looks new!

Customer Service

Everyone was very friendly and helpful.

Returned Clean

Likely to Recommend

Jason was very rude and didn’t communicate well

Repair Quality

Trash was left in vehicle

Customer Service

Communication was trouble date was pushed back to began. Also the repairs were not done in timely fashion

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for quality service

Likely to Recommend

Repair Quality

Great job and work done in a timely manner

Customer Service

Customer Service is A plus.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent!!!’

Likely to Recommend

💯 percent

Repair Quality

Outstanding for everyone involved with the process

Customer Service

Awesome

Returned Clean

My Experience

Your people and their communication are over the top! Thanks for all the help.

My Experience

Everyone was very professional and helpful throughout the experience. Will definitely refer my friends.

My Experience

My Experience

Best dealer I've ever worked with!

My Experience

Ronnie and desk staff were courteous and answered all our questions. Ronnie kept us informed. A very good job on our car’s body. Very satisfied.

My Experience

Was able to get it done ahead of estimated time.

Likely to Recommend

Repair Quality

Customer Service

Good job as always.

Returned Clean

Likely to Recommend

Repair Quality

My car looked new again when I received my car back from being repaired. I would highly recommend this place for car repair to anyone

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I was surprised that when I came to pick up my finished vehicle, that before they ask me for my signature and money, that they would first have someone go over the paint/repairs that were performed on my truck to make sure that both parties agreed that everything was done as discussed in our agreement. Instead after writing Reed Collision a check, I was given my keys by the lady at the counter, and showed where my truck was parked down the parking lot. As a retired business owner, what started out as good experience initially, soured very quickly due to desk counter lady. Disappointing

Returned Clean

My Experience

They were always super friendly and helpful. Communication was excellent regarding the status of the repairs. Being able to pick up and drop off the rental at your location was extremely convenient.

My Experience

Everyone I interacted with was professional and kind the work was done quickly and my car looks beautiful I appreciate them, listening to my concerns and returning my car to me with those concerns taken care of

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

All repairs we have sent over to you guys do an amazing job every time.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service