Reed Buick GMC Inc.

4.8 (1,622reviews)
97%
9550 NW Prairie View Rd,  Kansas City,  MO  64153

In operation 37 years.

Reed Buick GMC Collision Center is a family owned collision repair facility which is guided by this purpose, mission and these values which guide us in honoring God while serving our customers and Team Members. Our Purpose is to serve our customers by providing the Region's best collision repair experience. Our Mission is to develop our team members and our performance enhancing our company, our families and our communities. Our Values are Honesty (Truthful, Sincere), Diligence (Persistent Effort, Attentive Care), Teamwork (Cooperating to Achieve our Purpose), Performance (Exceed Expectations with Superior Quality) and The Golden Rule (Treating Others as We Want to be Treated). We repair all makes and models and are proud to be an I-CAR Gold Class certified shop. The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 10% of repair shops currently meet the rigorous Gold Class standard.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,622)

Likely to Recommend

I would absolutely recommend Reed Collision Center to a friend or family member!

Repair Quality

Reed collision did a great job on my car! Looks fantastic! Very professional staff! Polite and friendly! I enjoyed receiving texts on the status and on time project completion! Thank you very much!

Customer Service

Looks great!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Reed Buick did a good job taking the dents out of my car. They did it within the timeframe that they told us it would happen. they handled it very professionally.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Was good

Repair Quality

My truck looks very nice now Thank you

Customer Service

Everything when well Front desk sorry I forgot her name and Rony was very helpful Thank you

Returned Clean

Likely to Recommend

Repair Quality

I was happy with the service.

Customer Service

My Experience

The best people Jason helped me with no problems very impressed I would highly recommend

My Experience

My Experience

Craig was fantastic! He was very transparent about the process, and made me feel confident that I would be happy with the results. All of the techs went above and beyond my expectations. Thank you for such a great experience! I will definitely come to Reed for all of my needs in the future.

Likely to Recommend

Repair Quality

Fantastic! The techs all did a great job, and everyone was so kind and helpful.

Customer Service

Craig was extremely helpful, and was with me every step of the way. He gets a 10/10!

Likely to Recommend

Repair Quality

Great surface. Car had hail damage and was ready two days early. Looks grest

Customer Service

Very professional and friendly

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy with the work performed and the hood strut replacements. The only thing I wish the team had offered was to fix a couple of dents unrelated to the hail damage on my passenger-side doors. I thought those might’ve been covered, but understand why they weren’t. I likely would’ve opted to pay out of pocket to get those fixed. Overall, very satisfied though.

Customer Service

Professional, friendly, and kept me pretty well-informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I excellent care, coordination and customer service.

Likely to Recommend

Repair Quality

Excellent customer service. My vehicle looks perfect!

Customer Service

Returned Clean

My Experience

Appears that the Jeep is as good as new. Good work even though it took a very long time to get completed. There were circumstances out of your control! Thank you!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I don’t understand why everything in my car was adjusted to your drivers needs. The air conditioning the seat the radio station the ventilation system. You only drove it 15 feet. I don’t understand the car looks great. You guys did a good job but if you’re gonna adjust everything please put it back to the way I set it up. It’s my car not yours.

Likely to Recommend

Repair Quality

Everything is looking great for the repair done. I have to ask you why everything inside my car was adjusted to who ever drove the car last. It’s not their car! Radio seats air conditioning vents mirrors inside and out. Reed has a great reputation adjustments to my car isn’t what I asked for.

Customer Service

Great crew inside office treated me well and listened to my needs

Returned Clean

My Experience

Excellent job on the collision repair and thank you for the shorter than expected turn around time on getting it finished. You guys are awesome!

My Experience