Regency Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Time to complete the repairs. I know it was parts that took the time, but keeping the customer current with issues like that is important. Final results is great. There is no trace of any repair or damage.

Customer Service - 4.0/5.0 -

Same as previous - keep the customer up to date with progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They took care of the rental car return. That was nice

Returned Clean

My Experience - 5.0/5.0 -

They had a great attention to detail and kept me informed throughout the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

only place I go

Repair Quality - 5.0/5.0 -

great job again!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I felt like i was back in time like it was when customers were treated like family. Tell Vanessa and Spence that Ray Waits sent you.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Completed on time. Repairs made as estimated. Work was professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very happy with repair/turn around, thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Spencer and team always deliver quality work on time keeping the customer up to date on their progress. Quality, on time delivery and attention to detail are their commitment to the customer. I have several projects done by Regency and each time i have completely satisfied. I give Regency five stars all day long

My Experience - 5.0/5.0 -

I was satisfied with the work but was frustrated because before you came to pull the car, I called, did not reach anyone but I left a message and no one returned my call so I had to call the insurance company in order to make something happen.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

great job and service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They were responsive, timely, proactive, and got the job done perfectly. I can’t say enough nice things about this place. Highly recommend

My Experience - 5.0/5.0 -

The work Regency did on my truck was Excellent. I would recommend my family & friend ti this company.

Likely to Recommend - 5.0/5.0 -

I will recommend

Repair Quality - 5.0/5.0 -

I am very satisfied with the work on my truck.

Customer Service - 5.0/5.0 -

Customer service was excellent .Their communication with me every day to let me know the status of my truck on completion.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My mirror Blind Spot Sensor is not working on the side of car

Likely to Recommend - 4.0/5.0 -

I wish they checked every thing out though

Repair Quality - 2.5/5.0 -

Blind spot sensor not working on side mirrors

Customer Service - 4.0/5.0 -

Every one friendly