Reineke Ford Bodyshop of Lima
In operation 66 years, 16 years at this location.
Reineke Bodyshop of Lima represents Ford Motor Company in the Auto Collision repair business in the Lima and surrounding communities. Along with being Ford certified for body repair we also have I-car trained technicians that are trained for all makes or models. We also provide cutting edge aluminum repair for 2015 & up Ford F-150 Pick Up Trucks. Combined with our lifetime warranty on body and paint repairs, we provide timely repair with great service and communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had asked Dad to see if they could clean out my car when they were done he said it would not be detailed it wasn't cleaned at all the Matt's room cleaned it just it just wasn't and I had zero gas and I think when I dropped it off at 7 or 8 Miles left of gas and so I didn't bother I just went and prayed and hoped I got to the gas station and I did.
My Experience - 5.0/5.0 -
Jessica was extremely helpful and pleasant. I appreciated her helping me and making everything right. Jake was not so great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was not the shop's issue, they could not provide the service simply because they were unable to get parts.
Repair Quality - 5.0/5.0 -
Quality of work was never a,question
Customer Service - 2.5/5.0 -
Communication was not a strong point. When I did speak with staff they were very helpful and courteous. I had to call for updates and info.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt service. Claim was processed quickly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the overall service, timing and attention put to my case is highly appreciated. Both Ed and Austin Park were amazing in taking care of me while at the dealership.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My rear number is crooked, will call the dealership tomorrow.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very satisfied with work and updates as repairs were completed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My right turn signal is out and my lights dont come on on the dash anymore when I turn my head lights on
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Fantastic people to work with and a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As far as I can tell...my car looks fantastic...took a little longer to get my car than what I would have thought...but all in all they were great...thank you!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
As far as I can tell....the work that was done is great! Took a month to get my car back...was not too pleased with that...but the customer service was great...there were many update emails which were nice to have.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Never looks like anything ever happened, one complaint is that our car that you provided for us smelled of smoke really bad . The service was awesome and very much appreciate you guys thanks
My Experience - 5.0/5.0 -
Everyone was very professional, polite, and helpful. I really appreciated the service and repair.