Reliable Collision Repair

5.0 (2,060reviews)
99%
31 Providence Street,  West Warwick,  RI  02893
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Shop AssistantSparkles

In operation 33 years, 6 years at this location.

Reliable Collision, located in West Warwick, has been serving Rhode Island as well as neighboring Massachusetts & Connecticut for over two decades. Reliable’s staff of highly trained Auto Collision Repair Technicians bring the benefit of Knowledge and Experience into every job they perform. “It’s all about getting your repair done right… and on time,” says Reliable Collision owner Randy Bottella. Randy also knows that Quality Workmanship is only part of the equation; at Reliable, the collision repair process begins with excellent customer support provided by a courteous service staff and finishes with the successful completion of your job. Randy Bottella is the owner and operator of Reliable Collision in West Warwick, RI. Randy’s experience and expertise in the Auto Body Repair industry has enabled his company to become a respected industry leader. As a Consumer Advocate Randy has fought hard to insure that Rhode Island Auto Body Shops adhere to a strict code of standards and business

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - National®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
I-Car
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (2,060)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They are truly the best of the best. I will not go anywhere else!

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Repair Quality

The best of the best! I will not bring my car anywhere else!

Customer Service

Returned Clean

My Experience

From the time I dropped my car off I received regular updates on my car's progress and was even done earlier than the date I was quoted! My car is looking beautiful inside and out - they even detailed my car and I am so so so thankful for that. I would definitely come back to this place and would also recommend to anyone.

Likely to Recommend

Repair Quality

My car is looking brand new again! No issues, everything is wonderful!

Customer Service

Professional, took care of everything had never had an accident before so had no idea what the process was and they did everything and got me in like the next day.

Returned Clean

My Experience

You folks made my day. The car was ready earlier than expected, the cost was as promised, the work was excellent and your communication with me through the process was timely and accurate. The entire repair was a lot less stressful than I expected. The front office staff was professional and super friendly. Thanks for such a great job.

Likely to Recommend

Without a doubt.

Repair Quality

You delivered more than you promised.

Customer Service

The ladies in your front office are great. They represent your company very well. Friendly, kindand thorough.

Returned Clean

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Repair Quality

Randy and crew are the best

Customer Service

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Customer Service

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My Experience

Excellent work and completed on time! Will be coming here again!

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Repair Quality

Customer Service

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Likely to Recommend

I would recommend this company.

Repair Quality

Scratches from the fence were not repaired on the roof and a piece of trim flew off that had been repaired. That is being replaced Monday.

Customer Service

Customer service was great.

Returned Clean

My Experience

Very professional. Great communication. You made the process easy Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you. Love the repair and especially the car cleaning. I did not expect that and thought that went above and beyond. Again, thank you.

My Experience

They did an amazing job fixing my Toyota! It looks like new. They also kept in contact with me through text/phone calls about updates on my car. Will recommend to anyone who need car repairs!

Likely to Recommend

Repair Quality

They went above and beyond!

Customer Service

Returned Clean

My Experience

The whole process from beginning to end was absolutely wonderful. The staff was very knowledgeable and supportive. I would highly recommend your company, it was a pleasure working with you!

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Customer Service

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Repair Quality

Nicole was great to deal with!!

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Likely to Recommend

While I don't wish anyone NEEDS their services, Ill definitely recommend them to anyone who does

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks great! The only thing is the time it took to complete the job..car rental was reasonable and thanks for waving my deductible! I definitely would recommend you to anyone who is looking to repair their cars. Everyone was friendly too by the way!

Likely to Recommend

I was satisfied!

Repair Quality

The only complaint is time of completion

Customer Service

Very informative! Received my answers right away.

Returned Clean

Likely to Recommend

Absolutely would recommend to all my friends.

Repair Quality

Reliable Collision Repair was ready for me the day I dropped off my car, not only with the paper work, but also with a car for me to use. This was not the case with the insurance company that was paying for this. My car was ready 2 wks before expected, which was awesome!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Car looks amazing

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Repair Quality

Customer Service

Returned Clean

My Experience

Your attention to detail was exceptional! The color match was spot on. Thank you for a smooth and effortless transaction. Very much appreciated. Also thank you to the very helpful Women who run the front reception area.