Warwick Automall Collision Center

4.8 (1,438reviews)
1517-D Bald Hill Road,  Warwick,  RI  02886
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In operation 23 years, 13 years at this location.

Warwick Automall Collision Center is a Penske owned auto repair business. Our goal is to exceed your expectations before, throughout, and after the repair process. We have a state of the art facility and quality, trained auto body technicians that have many years of knowledge. It is our pleasure to serve the RI community. Warwick Collision Center hold the only BMW Certification and Audi Certification in the state of Rhode Island, and is classified as an "A" rated collision repair facility. Other certifications to include Porsche, Mini and Infiniti.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Infiniti
Call
Email

Reviews (1,438)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, highlighting professional and thorough repairs that leave vehicles looking brand new. Communication stands out as a key strength, with many customers appreciating timely text and phone updates at every stage of the repair process. The team is frequently commended for their friendliness, professionalism, and transparency, including seamless coordination with insurance companies and rental agencies. A few customers noted areas for improvement, specifically requesting more proactive and frequent status updates without needing to follow up themselves, and flagging concerns around unexpected charges and delays. Overall, the vast majority of customers express high satisfaction and willingness to recommend the collision center to friends and family.
AI-Generated from reviews written in the last 12 months
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"I cannot be more pleased with the work that was performed or the way I was treated during the repairs. After being to other auto body ..." Read more
"... timely and informative. Car looks like new, and the service overall felt like white-glove, concierge service. Very professional and great customer service. Good ..." Read more
"... up, to the execution, everything was top tier! The staff was friendly, informative, knowledgeable, and extremely responsive. They kept me engaged in every part of ..." Read more
"... new. They took good care of the car- a brand new X5- very satisfied with the quality and the customer service." Read more
"You did an excellent job and the work was completed within a reasonable timeframe"
"Excellent job and done in the time frame that we told at the start of the job. Great work, the car looks fantastic 👏 👌"
"While I appreciate the work done on my car, I was disappointed with the communication and the delay in getting my car back. Progressive sent the final supplement ..." Read more
"... towards the end. As my car was nearing completion, why not start the paperwork so I dont have to pay 6 days out of pocket for car rental. I was told mid-week ..." Read more
"You had completed the work in the timeframe you set up. My car looked brand new when you were done! Thank you"
"While I appreciate the work done on my car, I was disappointed with the communication and the delay in getting my car back. Progressive sent the final ..." Read more
"... first time that Ive been disappointedfrustrated with lack of updates only recd updates when I called — was told that I would be updated every step of ..." Read more
"... professional. I also was very satisfied with the communication via text letting me know exactly what stage of the process my vehicle was in." Read more
"... feedback instead of getting automatic updates and feedback with regard to timing was not great at all. Other than service was great!" Read more
"Communication was great. Work was done correctly. I fully recommend Warwick collision center."

My Experience

The team was great and made the process run smoothly! I appreciated the consistent communication from Tracy on the status of my vehicle! The car looks great! Thank you so much!

My Experience

Warwick collision made this car repair process so easy. From weekly updates about the car, open communication with the insurance company to helping get a rental car, it made what I thought was going to be a nightmare a very smooth experience. I would highly recommend and should an incident happen in the future, I will definitely be using them again. Thank you

My Experience

My Experience

Vehicle looks and runs like new. Traci Pellegrino kept me well informed as the repairs were completed and was a pleasure to work with.

My Experience

My auto repairs came out beautifully. I would also like to commend Christine Jess. She was a true professional and kept me informed all along the way. She also promptly answered my questions. It was a pleasure working with her.

My Experience

Quality work and excellent customer service.

My Experience

My Experience

Tracey was phenomenal!

My Experience

The attention to detail with my infiniti q60 was superb. The service and estimator were very friendly and very helpful,as well as being informative. Thank you for taking care of me and my car once again!

My Experience

Christine was fantastic, very communicative throughout the whole process. Car looks great thank you!

My Experience

I cannot be more pleased with the work that was performed or the way I was treated during the repairs. After being to other auto body shops in the past, this is the only place I will ever go in the future.

My Experience

My Experience

My Experience

You have a great team. Thank you!

My Experience

Jen and Chris are truly awesome at what they do.. and you can tell that they take great care of their customers.

My Experience

Tracey and the entire team were amazing. So helpful and friendly. It’s rare to see such human customer service. They talked to me as if they had known me for years and cared for my vehicle like their own.

My Experience

My Experience

My Experience

From Jennifer the appointment coordinator to Kima the estimator our first meeting went smoothly. Kima took the time to look over our Lexus with a keen eye explaining everything that would need to be done Throughout the whole process we were kept updated.Then Traci processed our paperwork and told us our Lexus was ready to be picked up. Kima again was thorough & detail oriented. Our SUv was restored perfectly & was detailed amazingly. Thank you to all the staff - we greatly appreciate it.

My Experience

Car was not repaired due to total loss

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