Warwick Automall Collision Center

4.8 (1,411reviews)
1517-D Bald Hill Road,  Warwick,  RI  02886
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In operation 23 years, 13 years at this location.

Warwick Automall Collision Center is a Penske owned auto repair business. Our goal is to exceed your expectations before, throughout, and after the repair process. We have a state of the art facility and quality, trained auto body technicians that have many years of knowledge. It is our pleasure to serve the RI community. Warwick Collision Center hold the only BMW Certification and Audi Certification in the state of Rhode Island, and is classified as an "A" rated collision repair facility. Other certifications to include Porsche, Mini and Infiniti.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Infiniti
Call
Email

Reviews (1,411)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, highlighting professional and high-quality repairs that leave vehicles looking brand new. Communication stands out as a key strength, with many customers appreciating timely text and phone updates throughout the repair process. The team is frequently commended for their friendliness, professionalism, and transparency in coordinating with insurance companies. A few customers noted areas for improvement, specifically requesting more proactive and frequent status updates without needing to follow up themselves, and better attention to vehicle cleanliness upon pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the collision center to friends and family.
AI-Generated from reviews written in the last 12 months
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"... timely and informative. Car looks like new, and the service overall felt like white-glove, concierge service. Very professional and great customer service. Good ..." Read more
"... up, to the execution, everything was top tier! The staff was friendly, informative, knowledgeable, and extremely responsive. They kept me engaged in every part of the process ..." Read more
"... my experience at the Warwick Collision Center. The team acted with professionalism, courtesy and honesty. They kept me in the loop with the entire repair ..." Read more
"... get our car repaired and looking like new again. Quality workmanship. I am just so glad I chose the collision center to handle our claim. Thank you all!" Read more
"... everything thoroughly walk me through the whole process. The repairs were done perfectly. My only disappointment is when I pick the car up ..." Read more
"You did an excellent job and the work was completed within a reasonable timeframe"
"Excellent job and done in the time frame that we told at the start of the job. Great work, the car looks fantastic 👏 👌"
"You had completed the work in the timeframe you set up. My car looked brand new when you were done! Thank ..." Read more
"... towards the end. As my car was nearing completion, why not start the paperwork so I dont have to pay 6 days out of pocket for car rental. I was told mid-week ..." Read more
"... first time that Ive been disappointedfrustrated with lack of updates only recd updates when I called — was told that I would be updated every step of ..." Read more
"... also was very satisfied with the communication via text letting me know exactly what stage of the process my vehicle was in." Read more
"... Especially having to rent a car simultaneously I had to seek weekly feedback instead of getting automatic updates and feedback with regard to timing was not great ..." Read more

My Experience

Communication was great. Work was done correctly. I fully recommend Warwick collision center.

My Experience

Great experience! We would not hesitate to recommend Warwick Collision Service. Our MA neighbors should be aware that when a crashed vehicle is repaired in RI, the RI consumer laws apply with regards to OEM parts, even if the vehicle is insured in MA. The MA laws in this regard are not consumer friendly. Well worth the trip to RI!!

My Experience

I’m very happy with my experience at the Warwick Collision Center. The team acted with professionalism, courtesy and honesty. They kept me in the loop with the entire repair process and guided me with any questions that I had. Highly recommend!

My Experience

Thank you for all your professionalism and help with my totaled Mini. 💙. I would highly recommend this collision center!!

My Experience

Frank is the man . You guys are lucky to have someone so knowledgeable and professional. Great job fixing car and working with insurance company.

My Experience

Thank you very much for repairing the rear bumper to my BMW. I couldn’t have been happier driving away today feeling like the day I first bought the vehicle!

My Experience

A totally professional process, enhanced by the genuine friendliness of the whole team. I recommend this excellent service without reservation,. Thank you. Hugh Hildesley

My Experience

My Experience

Christine was amazing. She has great customer service skills and she went above and beyond to ensure my repairs were done correctly and on time. Christine was sure to keep me up-to-date throughout the entire process. Job well done!

My Experience

Excellent friendly service I cannot recommend war collision enough. Christine was the representative who took care of me and she made me feel like she was more of a friend than a customer. Thank you.

My Experience

Thank you to Christine for ensuring all was done correctly and dealing with the insurance

My Experience

Wonderful people. Wonderful Terri! I hope that she is getting well paid. Fantastic Job on the car. Beautiful!!

My Experience

Christine was very nice and the repair was excellent.

My Experience

My Experience

My Experience

Tracey and Tina were exceptional to work with. Tracey would text or call me with the status of my vehicle twice a week and if I had any questions, she would call me immediately to explain. I knew where my vehicle was at every stage of the process. I am so happy and satisfied with the end result and very grateful that I chose to bring my vehicle there. Very good choice!!

My Experience

Completely satisfied!

My Experience

Christine and the team here are phenomenal. They took excellent care of me and my car every step of the way. I would 10/10 recommend them to anyone for body repairs. They were so kind, thorough, and supportive throughout and the car came out looking beautiful afterwards. Like I said to them, I hope to not be back any time soon but I would love to work with them again if I had to!

My Experience

Job was well done, like new. They took good care of the car- a brand new X5- very satisfied with the quality and the customer service.

My Experience

Very professional

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