Reliable Collision Repair
In operation 33 years, 6 years at this location.
Reliable Collision, located in West Warwick, has been serving Rhode Island as well as neighboring Massachusetts & Connecticut for over two decades. Reliable’s staff of highly trained Auto Collision Repair Technicians bring the benefit of Knowledge and Experience into every job they perform. “It’s all about getting your repair done right… and on time,” says Reliable Collision owner Randy Bottella. Randy also knows that Quality Workmanship is only part of the equation; at Reliable, the collision repair process begins with excellent customer support provided by a courteous service staff and finishes with the successful completion of your job. Randy Bottella is the owner and operator of Reliable Collision in West Warwick, RI. Randy’s experience and expertise in the Auto Body Repair industry has enabled his company to become a respected industry leader. As a Consumer Advocate Randy has fought hard to insure that Rhode Island Auto Body Shops adhere to a strict code of standards and business
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - National®
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Reliable was recommended to me by my wife; they did a fantastic job on her Toyota RAV 4!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rating :10+ !!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reliable Collision was absolutely amazing throughout the entire process. They handled everything for me so I didn’t have to stress or worry, which made an unfortunate situation so much easier to deal with. They stayed on schedule with my car, kept me updated, and answered every question I had along the way. I never once felt like I was bothering them, even though I probably asked a lot! Everyone was patient, professional, and genuinely helpful. I couldn’t recommend them more highly.”
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am disappointed that there was misunderstanding about the work that needed to be done, however, I am happy with what was done. The car looks nice, and is very clean.
Customer Service - 5.0/5.0 -
The employees were patient and kind to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressed with staff, receiving updates and the pristine condition my car was returned to me in. Would recommend them to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed every step of the way. Their service was impeccable and staff care about you having a positive experience. My car was just like new when I got it back. Very satisfied and would recommend them to anyone.
Customer Service - 5.0/5.0 -
10++++
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my vehicle detailed and reconditioned and they did a fabulous job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an amazing experience with reliable collision repair. All the staff were extremely friendly and helpful. Highly recommend! You could tell they really want to help the customers through the process. I had never gone through the claim process before so wasn’t quite sure what I was doing. They made it extremely easy. Once I submitted a claim and gave them a claim number, they were the ones who communicated with the insurance company to make sure I got the most out of my policy without a hassle. They provided updates on the progress of my vehicles repair and got me a rental that fit within my policy.
My Experience - 5.0/5.0 -
I was very happy with the service we received. The staff was always there to answer any questions I had and I Loved my car being spotless inside and out. Thank you very much !!!!!🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are always appreciative of the work of the Reliable team, which is why we have come back 5 or so times in 2 years. Great job on the snow scuff removal! Thank you Reliable!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job with my truck! Looks amazing, like nothing ever happened.
My Experience - 5.0/5.0 -
When I picked up my vehicle it looked like it was a brand new vehicle. Excellent job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stress free !!!
Likely to Recommend - 5.0/5.0 -
I've been doing business with Reliable Collision Repair since 2009. As always my vehicle was returned to me looking like it rolled off the show room floor.
Repair Quality - 5.0/5.0 -
I've been doing business with Reliable Collision Repair since 2009. As always my vehicle was returned to me looking like it rolled off the show room floor.
Customer Service - 5.0/5.0 -
Very professional & courteous.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very happy with price and service and quality of work
Repair Quality - 5.0/5.0 -
Estimate was honored, repair was on time, looks like the damage was never there