Reliable Collision Repair
In operation 33 years, 6 years at this location.
Reliable Collision, located in West Warwick, has been serving Rhode Island as well as neighboring Massachusetts & Connecticut for over two decades. Reliable’s staff of highly trained Auto Collision Repair Technicians bring the benefit of Knowledge and Experience into every job they perform. “It’s all about getting your repair done right… and on time,” says Reliable Collision owner Randy Bottella. Randy also knows that Quality Workmanship is only part of the equation; at Reliable, the collision repair process begins with excellent customer support provided by a courteous service staff and finishes with the successful completion of your job. Randy Bottella is the owner and operator of Reliable Collision in West Warwick, RI. Randy’s experience and expertise in the Auto Body Repair industry has enabled his company to become a respected industry leader. As a Consumer Advocate Randy has fought hard to insure that Rhode Island Auto Body Shops adhere to a strict code of standards and business
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - National®
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone I talked to and met and didn’t meet who were involved with the repairs to my vehicle and my experience did an excellent job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch all the way, from everyone who was involved with the repair of my vehicle to keeping me rolling in loaner truck. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs themselves are great. Cant even tell it was in an accident. My insurance company paid over 18,000 dollars. It would be nice if a complimentary interior detail had been done a bit better. Mainly i noticed that there were a few interior panels that were not wiped down. The front windows looked like they were cleaned but were not rolled down to actually clean the top lips of them. Other than that amazing job. Dont take this as a complaint it was just something I noticed.
My Experience - 5.0/5.0 -
Reliable made everything easy, they kept me informed of every step of the process. I am really happy with how my RAV4 looks, just like the day I bought it.
My Experience - 5.0/5.0 -
The first time I walked into the shop I was amazed how clean the shop was, and how professional the staff was. The woman I dealt with was polite friendly and knowledgeable. I believe her name was Alexa.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already referred people to them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did an awesome job repairing my truck and on the detail as well. I greatly appreciate it
My Experience - 5.0/5.0 -
I had a great experience with Reliable Collision Repair. The moment I left my car with them, I began receiving updates including information about costs and the expected completion date. They finished my car early and I was able to pick it up earlier than expected which was great news. They did such a good job on the outside as well as the inside of my car. It looks better than it did when I first bought it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend you to friends and acquaintances who bring up vehicle repair
Repair Quality - 5.0/5.0 -
You need to teach people in other industries, I bring my vehicle to you, you fix it correctly the first time. You notify me through out the repair. This might seem trivial but I'm working with 200 + vehicles just in New England and the horror shows I deal with at repair shops are incredible. I wish I was able to bring all my issues to you, but that is not reality. It's all your people working at a very high level to get this outcome every time I send you work. Thank you ALL. Larry C . OWL Services
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the regular text updates on the status of my car repair. And when I picked it up it was in pristine condition. Absolutely like new. Thank you!
My Experience - 5.0/5.0 -
Reliable collision is one of the most professional business's I’ve ever dealt with, in any field. Well organized, never any confusion or miscommunication. The offices are clean and neat, you wouldn’t know you are at a body shop, no smells, no noise. This is my 4th job with them and they were all flawless!
My Experience - 5.0/5.0 -
I want to thank the entire team for an outstanding job and experience! Shout out to Bella! The Jeep looks brand new ! I will refer anyone I know that needs any auto repair done! John
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Reliable to anyone
Repair Quality - 5.0/5.0 -
The repair quality was outstanding! I really want to thank the service technicians for an incredible job!
Customer Service - 5.0/5.0 -
The customer service was great! Shout out to Bella!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was smooth. Great communication. Gave me the car back super clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and Polished business. Randy, Alexa and Nicole we're extremely helpful and attentive to all details in processing and completing the repairs needed... five star!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend this business, very polished
Repair Quality - 5.0/5.0 -
The team at reliable Collision was outstanding to deal with! Their attentiveness to detail and customer satisfaction exceeded my expectations. I Applause and will refer them for future business.
Customer Service - 5.0/5.0 -
The team at reliable Collision was outstanding to deal with! Their attentiveness to detail and customer satisfaction exceeded my expectations. I Applause and will refer them for future business.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for being so professional and accommodating. I would definitely recommend to anyone in need of your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and excellent service.