Reliable Collision Repair

5.0 (2,058reviews)
99%
31 Providence Street,  West Warwick,  RI  02893
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Shop AssistantSparkles

In operation 33 years, 6 years at this location.

Reliable Collision, located in West Warwick, has been serving Rhode Island as well as neighboring Massachusetts & Connecticut for over two decades. Reliable’s staff of highly trained Auto Collision Repair Technicians bring the benefit of Knowledge and Experience into every job they perform. “It’s all about getting your repair done right… and on time,” says Reliable Collision owner Randy Bottella. Randy also knows that Quality Workmanship is only part of the equation; at Reliable, the collision repair process begins with excellent customer support provided by a courteous service staff and finishes with the successful completion of your job. Randy Bottella is the owner and operator of Reliable Collision in West Warwick, RI. Randy’s experience and expertise in the Auto Body Repair industry has enabled his company to become a respected industry leader. As a Consumer Advocate Randy has fought hard to insure that Rhode Island Auto Body Shops adhere to a strict code of standards and business

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - National®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
I-Car
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (2,058)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

All team members we encountered were courteous, knowledgeable of the repair process and completely professional. Truly appreciated the text messages informing us of the status of the repair. Our car was impeccably cleaned when our repair was completed.

Likely to Recommend

Repair Quality

Nicole was a pleasure to work with and addressed all of my concerns. Thanks very much.

Customer Service

Returned Clean

My Experience

I’m completely happy with the customer service and quality with the work done on my car. The flexibility with the employees was outstanding and I can’t express how much I appreciate everything. I live 400 miles away and you made this easy. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I picked up my vehicle today! My car was perfect . Reliable did an excellent job with the repairs, detailing/washing, providing an on site rental, and communicating with me throughout this process. I would highly recommend this repair center. Thank you to Bella for being very friendly and helpful through this process!! You guys rock!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time I’ve trusted Reliable Collision and I can’t rave enough about your work and service. After the first visit I saved you in my phone contacts because I knew you were my go-to shop for any future needs. Second time around, did not disappoint. You keep me informed via text as to the progress and both times I picked up my car it looked brand new. Not to mention no one has ever detailed my vehicle like you did. Exceptional service and I love your dogs!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for contacting the adjuster and getting AAA Insurance payment so I was able to pickup my vehicle !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our car looks as good as when we bought it new almost 7 years ago. Excellent workmanship and attention to details

My Experience

Likely to Recommend

Repair Quality

Reliable was fantastic. Great communication throughout process and completed work on-time as promised

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and my car came out looking like new!

Customer Service

Returned Clean

My Experience

Fabulous job, my Toyota truck looks as good as it did when new, if not better. They provide great communication/updates throughout. Staff are always professional and friendly. I’ve taken my vehicle to Reliable whenever my truck and cars have been damaged, and have always been completely satisfied. Would highly recommend, and would return if ever needed. Thank you

My Experience

The service staff was kind and knowledgeable and did an impeccable job. Will absolutely recommend to others!

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean