Reliable Collision Repair

5.0 (2,058reviews)
99%
31 Providence Street,  West Warwick,  RI  02893
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Shop AssistantSparkles

In operation 33 years, 6 years at this location.

Reliable Collision, located in West Warwick, has been serving Rhode Island as well as neighboring Massachusetts & Connecticut for over two decades. Reliable’s staff of highly trained Auto Collision Repair Technicians bring the benefit of Knowledge and Experience into every job they perform. “It’s all about getting your repair done right… and on time,” says Reliable Collision owner Randy Bottella. Randy also knows that Quality Workmanship is only part of the equation; at Reliable, the collision repair process begins with excellent customer support provided by a courteous service staff and finishes with the successful completion of your job. Randy Bottella is the owner and operator of Reliable Collision in West Warwick, RI. Randy’s experience and expertise in the Auto Body Repair industry has enabled his company to become a respected industry leader. As a Consumer Advocate Randy has fought hard to insure that Rhode Island Auto Body Shops adhere to a strict code of standards and business

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - National®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
I-Car
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (2,058)

My Experience

Likely to Recommend

Repair Quality

Everything looks great

Customer Service

Returned Clean

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I recommend them every time if somebody asks

Repair Quality

They were ahead of schedule and did a great job on my car so happy and they help me with my deductible

Customer Service

They kept me informed every step of the way

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Repair Quality

Customer Service

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My Experience

Thank you for making this whole process so easy for me. I never even had to talk to an insurance agent. It’s been a pleasure doing business with you and I would recommend you to anyone. My car looks great.

My Experience

I was so excited to see how beautiful my car looked. It looked brand new from the inside and out. You do an awesome job. God bless you and all your workers and have a very happy new year. Thanks again, Claudette.

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Repair Quality

Customer Service

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We have already made the recommendation to someone!

Repair Quality

Everything was fantastic

Customer Service

Amazing, from the first call through pick up!

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Repair Quality

Thank you so much for helping me with the repairs on my vehicle.

Customer Service

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Repair Quality

A job well done very pleasef

Customer Service

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Repair Quality

Excellent service and quality is impeccable. The communication throughout the process is first class.

Customer Service

Service is impeccable always with a smile

Returned Clean

My Experience

Great job! Great staff! So appreciated!

My Experience

I’m very satisfied with your service. The people Alexa that I had to deal with was very professional and very easy to deal with if I have anyone that needs your service I will definitely be referring you to them. Thank you very much.

My Experience

It was a great experience out of a bad situation. I appreciate everything from the fabulous customer service to the fantastic high quality repair work that was done.

My Experience

Wonderful job as usual!

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Repair Quality

Customer Service

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Repair Quality

The body of my car was fixed to perfection. Only issue is the tire monitoring system on the side that accident occurred wasn’t functioning right. Wasn’t entirely sure why. I was guaranteed it would go away after driving it for 10 mins with a consistency of 55 miles per hour. In actuality, the day I picked it up this one task was accomplished. Did a system relearn nothing worked. A system update was also past due but that didn’t fix it. Ultimately I had to take it to the dealership I bought the vehicle at to have to the sensor replaced. A little too much misinformation with that.

Customer Service

Everyone was friendly

Returned Clean

My Experience

Nicole was wonderful. Everyone was very professional and helpful.

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Repair Quality

Customer Service

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My Experience

The repair looks amazing and the staff have been very accommodating. Thank you so very much!

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Repair Quality

Customer Service

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My Experience

When I picked my car up the detailing was as if it was brand new off the lot. I had a hard time recognizing the interior it was so well cleaned. The repairs were to bring the exterior to new as well. Immaculate job. I will be recommending Reliable to all friends and family. Also appreciated the communications on status of job during repairs and the fact that I could secure a rental vehicle directly from/through you while my car was being repaired. Office staff of Nicole and Alexa were customer centric as well. Thanks for your work. I see why Tarbox/Nucar utilizes you for their work.

My Experience

Truck looks great. Better than it did before the accident.

Likely to Recommend

Already have, Jake F brought his ram 1500 in at my recommendation.

Repair Quality

Customer Service

Returned Clean