Richard Karr Collision Center
In operation 27 years, 12 years at this location.
Welcome to Richard Karr Collision. Richard Karr Motors is a family-owned locally-operated dealership collision center and we’ve been doing this since 1999. Richard Karr Motors is a community-oriented dealership and collision center which probably comes as no surprise as we are a family-owned locally-operated dealership. We are very involved in local sports, we support Baylor University, and more. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure your vehicle repaired correctly. We are proud to be the preferred choice for drivers and insurance companies in the Waco area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Didn't tell me until late in the day on the due date that it was going to be the next day. Then I had to contact you on multiple occasions on the new due date to get update.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and courteous. I was only without my car minimal time. Very surprised at how quick it was fixed. The text message updates i got were also nice. Thank you for the prompt service and good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied and looking to do busin
Customer Service - 5.0/5.0 -
it was great and they kept me update with the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 1.5/5.0 -
I would not recommend the collision center. The dealership is outstanding. Have not had a good experience with collision center. They left windows down on a weekend and it rained, if my wife add not noticed my truck would have been flooded in side. It rained 5" that weekend.
Repair Quality - 4.5/5.0 -
Work was done correctly.
Customer Service - 4.0/5.0 -
Kyle the collision advisor was outstanding. His boss Dennis was not much help and has never been that on 3 repairs at this location.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Kyle is awesome he kelt me updatedb
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks like new! Thank you for cleaning the seats and for everything. The paint is a great match. Please thank everyone for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such a great job! Getting the updates through texts was a really nice touch. Great customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks & smells great. Very friendly service. No problems, I'm happy with the everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
kyle did an absolutely fantastic job and I could not have been more thrilled with the high level of customer service I received from him!