Richardson Motors
In operation 68 years, 7 years at this location.
We have been repairing vehicles for more than 50 years with the last two in our new state of the art facility. Our collision center focuses on customer satisfaction before, during and after the repairs. By successfully placing customer safety, needs and happiness above all else, we pride ourselves on our reputation in the community and the surrounding area. We are proud to be a part of the largest dealership in the tri-state area and the preferred choice for so many of our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
they are very nice people to work with, and I would recommend them to anybody
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
they kept me
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Status updates not provided Numerous delays in completion Vehicle received very dirty
Customer Service - 2.5/5.0 -
Poor communications
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Besides the hub caps not matching all is well and Emily is great I also was very pleased with my loaner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done by everyone!
Customer Service - 5.0/5.0 -
Everyone involved was very helpful.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I was originally told the time it would take to get the job done was about 2 weeks. It got done in 5. I was talking to multiple people about it and they were curious about why it was taking so long. The overall job turned out good. Just not sure about the time.
Customer Service - 3.0/5.0 -
The body shop manager said he would keep me updated on the repairs. I usually didn't get updates unless I called and asked about it. Didn't know a quarter panel was being ordered instead of working on the old one till I asked how much long it's was gonna take to get my car done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks great,highly recommend
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Paint
Repair Quality - 3.0/5.0 -
Gas flip cover is off color. I brought it to you because it would be perfect. It isn’t. I will be coming back
Customer Service - 4.5/5.0 -
Took longer than expected But people were fine
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
too long for the overall repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Emily was AWESOME throughout the whole process, kept me informed, a good listener. I'm not sure how to describe the first guy that looked at the car when I first brought it in, but he wasn't a good listener, kept mentioning insurance and how expensive it was going to be. He was just a bit "much." I'm sure you guys deal with lots of insurance companies but why even assume that people won't (or can't) pay it out of pocket? Anyway, things definitely got better when Emily took over.