Rich's Auto Body

4.8 (62reviews)
95%
923 Martin Luther King Jr Way,  Merced,  CA  95340
Bot
Shop AssistantSparkles

In operation 62 years.

Rich's Auto Body is a family owned and operated business serving the greater Merced area since 1964.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (62)

Likely to Recommend

Repair Quality

Customer Service

Hello, I wanted to take the time to acknowledged a person at Rich’s Autobody… Will was very knowledgeable, honest and communicated anything and everything to me about my car and I really appreciated that! Rich’s Autobody is a reliable company.

Likely to Recommend

Used them 3 times and always satisfied

Repair Quality

Great service

Customer Service

Very accommodating

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good job no issue at all after repair

Likely to Recommend

Repair Quality

Customer Service

Superior customer service, excellent communication, ahead of schedule, and repair loss great!

Likely to Recommend

Rich’s is the best!!

Repair Quality

Never knew it happened, wonderful job.

Customer Service

Great customer service!!

Returned Clean

Likely to Recommend

Repair Quality

Rich's Auto Body has a very high standard for their project quality going out of the shop!

Customer Service

Rich's Auto Body has always had a great office staff that is courteous and easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everything was great and great to work with you guys

My Experience

Really appreciated being kept informed on the status of the repair process. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Process was quick and easy.

Likely to Recommend

Repair Quality

i fully recommend this body shop

Customer Service

very satisfyied

Returned Clean

Likely to Recommend

Repair Quality

Did more damage to my vehicle than how it was brought to them .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Estimate was done quickly was contacted for any changes and received my car on the time line they gave me

Customer Service

Everyone was polite answered any questions and helped with my rental car situation

Likely to Recommend

Repair Quality

Service was great and the project was completed quickly. The quality of the work looks to be perfect. I have used Rich's on at least three other occasions and I wouldn't trust anyone else.

Customer Service

I was kept informed of progress. Every staff member I had contact with was helpful, courteous and provided useful updates.

Returned Clean

Likely to Recommend

Repair Quality

Beautiful, looks like new.

Customer Service

Returned Clean

Likely to Recommend

Hope I won’t need future repairs but you would be my choice if I did.

Repair Quality

Every aspect of the experience was outstanding!

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Overall communication was great. But they left a gap between the bumper and fender and couldn't explain to me why it happened. Also the rubber seal did not sit properly where the hood and grill met.

Customer Service

Customer service was good.

My Experience

Customer service was top notch! The work was better than advertised, delivered my car to my job, and everyone was so professional