Rick Hendrick Chevrolet Collision Norfolk
In operation 88 years, 58 years at this location.
Rick Hendrick Chevrolet Collision has been serving the community in Norfolk VA for over 80 years. Our goal is to provide a safe, high quality repair in a timely manner. We provide a high level of customer communication throughout the repair process including text and email messages to the owners.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jake was outstanding with keeping us informed of the status of out vehicl.
My Experience - 5.0/5.0 -
Thank you for the great insurance claim maintenance done to my Cadillac Escalade. Jake was extremely professional and I had no doubt in my mind that the work was going to be done correctly! It was even done a day earlier than he estimated it to be done with. Again thank you so much for a great experience and give my extreme thanks to Jake. A very positive encounter throughout the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My repairs that needed to be completed on my car were due to ice shutting off the van driving on the highway in front of me. Jake was my representative that assisted me through the whole process and was extremely professional courteous and knowledgeable. I would do business with them again and Jake is a valuable asset to your company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with all the service that I received from the entire staff. Jake and his team always kept me well informed on what was going on with my truck. All the service that was done on my truck turned out great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was always kept in the loop in the status I my truck.