Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Absolute above and beyond service couldn’t have been any happier
Customer Service - 5.0/5.0 -
Incredible!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Although there were some issues, RIckenbaugh was proactive in trying to make the needed changes.
Repair Quality - 4.0/5.0 -
The painting was high quality in terms of appearance. The areas where I was seeking repair look new. There were minor issues associated with disassembling, then reassembling the vehicle. In all fairness, Rickenbaugh made every effort to make the issues right.
Customer Service - 5.0/5.0 -
Alex was excellent. Dawn did a great job keeping me informed while my vehicle was in their shop.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and my car looks and works awesome! It’s like I never got hit.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Little miscommunication since I think my case-person switched jobs while handling my repair but other than that - great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team stepped me through the repair process and it truly is a process. From Marlene to Rae to Alex and all who worked on my car - everyone worked hard and the car looks great and drives great. You fixed the car but also, and especially important, you handled the insurance. Thank you.
Likely to Recommend - 5.0/5.0 -
Very likely to recommend
Repair Quality - 5.0/5.0 -
Outstanding responsiveness and service in helping me with my vehicle repair.
Customer Service - 5.0/5.0 -
After trying to get my problem solved elsewhere (including with the original car dealer) for months, I came to Rickenbaugh and got everything sorted out in less than a week and at a lower cost point. Extremely happy with the customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Rae and the team were very professional and helpful. Rickenbaugh Collision will always be my first choice in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Our repair was estimated to take 1.5 weeks and it was 1 month and 1 day before we finally got the car back (after paying an extra 3 grand because the final repair cost hadn't been submitted to the insurance company yet). It was still missing a part and was full of white dust on the inside (mostly around the drivers seat, floor, and door, but it was on the seat and floor of the passenger side too). Very disappointed..... What would have made this whole process better would have been regular updates (ie: a quick email) every 2 or 3 days, just to let us know what was going on and why it was taking almost 3 times longer than expected to repair. Instead, we had to call and email ourselves and multiple estimated completion dates we were given were wrong every time. Very unprofessional.