Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
As per usual I received excellent service and work on my vehicle. Rae Stinson was easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I did not understand why you did not fix the plate on front.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
i am very surprised why the front car plate is not fixed, just put at the trunk... why I need to look for a plate fixer?
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The staff is professional. It just lacks on communicating with the clients about their vehicles. I don’t think customer should be the ones calling to figure out about their vehicle. It’s the other way around.
Customer Service - 2.0/5.0 -
They were very friendly but I didn’t appreciate that they couldn’t call me and update me on my vehicle and got different stories.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 0.0/5.0 -
The repairs look fantastic, however the truck was at the shop just shy of an entire month and upon pickup, I had to remove the plastic and paper from the interior myself.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great work. Took longer than expected.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great folks. Thanks for helping us out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The car was said it was detailed and this was one of the reasons it was delayed and additional day. There was definitely no detail. Mileage put on car and gas light was on upon pickup, head lights did not match making the front end damage caused by the shop very evident
Repair Quality - 0.5/5.0 -
Parts did not match
Customer Service - 2.0/5.0 -
Very unresponsive. We constantly had to reach out for status updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There seem to be a lot of confusion about the final bill. Also I was told the car would be ready on a certain day, and then when I asked another person said they would try to get it ready for that date as in it was not ready. Sometimes it seems like the left hand doesn't know what the right is doing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The mirror's motor isn't adjusted correctly. It can't point up as much as it used to.
Customer Service - 4.5/5.0 -
Good for the most part. Initially, I was told that the estimate would be sent out right away, but I didn't get it until the end of the day.