Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
The repair work is well done and looks like factory.
Customer Service - 3.5/5.0 -
Everyone I spoke with during the time my car was being repaired was very friendly. And when asked, I did receive updates most of the time. The challenge was getting timely updates and getting called back after leaving a message.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The door does not feel right when it closes, and the lights on the driver's door handle do not function as they used to.
My Experience - 5.0/5.0 -
Great job on the repair of my vehicle, I wish there was better communication.
Likely to Recommend - 5.0/5.0 -
I would recommend them but there needs to be improvement in their communication.
Repair Quality - 5.0/5.0 -
The repair to my vehicle is great, I don't see any imperfection.
Customer Service - 3.5/5.0 -
I wish there was better and frequent communication, I had to initiate all the follow-up to learn the status on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, excellent work, and appreciated the home delivery of finished vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
the hail repair was fantastic. the fact that my windshield was broken and nobody noticed until i got there to pick it up was not. communication has been very challenging, still actually waiting to hear when my new windshield will be in.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Honest about parts and repair was perfect.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff is so helpful. Phone answered quickly and all questions answered honestly about time frame, car repairs and pick up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, I would highly recommend this shop.
Customer Service - 5.0/5.0 -
Awesome customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team Rickenbaugh is amazing!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication could have been better but super friendly staff and cleaned my car very nicely :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daryl is the kindest person I've met.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for fixing my car. Everything looks great. Thank you!
My Experience - 5.0/5.0 -
I would have loved more transparency and updates during my repairs. I feel as though I was constantly making the first move to reach out and ask for progress reports. Thanks!