Rickenbaugh Collision North
In operation 82 years, 4 years at this location.
Rickenbaugh has been in business since 1944. We are a state-of-the-art collision repair center with the latest in equipment, tooling, and OEM training. We are certified by close to 20 automobile manufacturers and only repair cars to OEM specifications. Our customers are our ONLY priority, and we only care about repairing your car one way: the correct way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Had my car for 8 months
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was not on ya'll it was on the insurance. Insurance sux. Ya'll did a great job. Thank ya'll.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Rae's customer service was very good, and the work done was excellent. I think the time delays and me having to check to get any new information ticks this down a couple of points.
Repair Quality - 5.0/5.0 -
The car looks and feels like new
Customer Service - 5.0/5.0 -
Rae was very helpful throughout the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a great job fixing all the scratches.
Customer Service - 5.0/5.0 -
Communications were very well, I felt kept up to speed on the status of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I thought they did very good work.
Repair Quality - 3.5/5.0 -
They did excellent work and the car came back beautiful! The process took a really long time. Maybe just because of insurance and needing to order parts. Not sure.
Customer Service - 5.0/5.0 -
Everyone I spoke to was very kind, patient and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Excellent same-day service and professional workmanship on installing a passenger-side rear window on my Tacoma. I was informed via app of the progress throughout the repair process. I would recommend Rickenbaugh without hesitation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome, professional service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the repairs and the many updates throughout the whole process it was very rewarding to have yall repair my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thanks Raelene and Michael for keeping on top of my Audi repair. Thanks for the estimate, follow up and photos. Thanks to Kathleen for getting me a payment link. My car looks beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication from Raelene was prompt and outstanding. She always did what she said she was going to do. The repair is so well done. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
For the 2nd time, our service was fantastic. I'm very pleased with the repair, but was most impressed with the communication from Raelene on the status of my repair. It was clear and relevant, but most significantly, it was frequent and prompt. It was impressive! Thank you.
Customer Service - 5.0/5.0 -
See above
Returned Clean
My Experience - 5.0/5.0 -
Work was done well and within the approved costs from the insurance company. I would not hesitate to utilize Rickenbaugh for our future needs.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
On balance, the repairs are well done. The tailgate is very well done - the paint matches the original bodywork's texture and color well. It would be very difficult to tell it had been replaced. However, a lower plastic piece that was also replaced had clouding in the topcoat that needed to go back twice to get addressed.
Customer Service - 3.5/5.0 -
Overall OK, but some details fell through the cracks with both Willow and Larry. For example, Willow said she would keep me up to date with every step of the repair progress after insurance approved everything (Fri) - the next notification from Rickenbaugh was that the vehicle was complete and ready to be picked up (Wed afternoon). Or Larry said he would send documentation along to the insurance adjuster, but the adjuster claimed to have never received it. That said, my case was more difficult than most.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The vehicle should have never been released to me. It was not finished. Several issues were found after I left the shop. Unacceptable.certainly the QC dropped the ball this time
Customer Service - 1.5/5.0 -
this vehicle was not inspected prior to release and still had issues that im having another shop look into for repairs that were not acceptable
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The new doors on passenger side dont close the same. They seem to get slightly hung up and need a much harder "slam" to catch tge latch completely.
Customer Service - 5.0/5.0 -
Very kind and supportive.