Rick's Auto Body, Inc.

4.9 (1,993reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,993)

Likely to Recommend

I will forever recommend Ricks!

Repair Quality

I really enjoyed my experience at Ricks autobody! They did such an amazing job on my bumper. They go above and beyond for their customers and I can't thank them all enough.

Customer Service

Best experience ever.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, excellent relationship with Enterprise, makes a customer feel they are number 1 priority.

Customer Service

Excellent service, excellent relationship with Enterprise, makes a customer feel they are number 1 priority. End results were perfect!

Returned Clean

Likely to Recommend

Repair Quality

They are great people there.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone was very helpful but Susan was extremely helpful and went above and beyond in customer service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Amazing job, very courteous and efficient.

Customer Service

10000/10

Returned Clean

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Repair Quality

Truck came back showroom new Jeff did a great job

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very Nice job

Customer Service

Returned Clean

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I would highly recommend Rick’s to anyone who needs body work done to their car

Repair Quality

Customer Service

Returned Clean

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Yes great service

Repair Quality

Awesome job

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Always good work

Customer Service

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I have already told a lot of people about Rick’s

Repair Quality

Wonderful and wonderful people That work there

Customer Service

You can’t ask for better service

Returned Clean

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Repair Quality

Rick’s was outstanding. Above and beyond with there service. I can not say enough about my great experience. Repairs came out 100% days o satisfaction

Customer Service

Absolutely 100% great customer service

Returned Clean

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Repair Quality

Honest and to the point..

Customer Service

Very perfessional

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Repair Quality

Customer Service

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Repair Quality

They are the best around! They stand by their work and do an amazing job! They are very responsive I would not choose anywhere else to go. I would recommend them to everyone!

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

By all means they are the most friendly when accidents happen and you are not quite sure what to do.

Repair Quality

Couldn't ask for a more excellent group than a Rick's Auto

Customer Service

From receptionist to the repair team. George went above and beyond to keep me informed of every step everyone exceptional

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean