Rick's Auto Body, Inc.

4.9 (1,997reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,997)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Efficient handling of all steps of repair process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Everyone was polite and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great

Customer Service

George is the man

Returned Clean

Likely to Recommend

Repair Quality

Pleasant efficient fast. Thoroughly satisfied with entire experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was wonderful. My only issue was convenience on pick up. I work over an hour away and they close fairly early 4pm so I had to do alot of finagling to pick up my car. Otherwise they were awesome car looks great

Customer Service

Returned Clean

Likely to Recommend

I've already recommended the shop

Repair Quality

The car came out like brand new I'm very impressed with it the only thing that they did not do was put the chrome moldings on the passenger side which I spotted after I picked up the car they have ordered the moldings and be installing it later on.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and very professional staff.

Customer Service

Everyone was very helpful and attentive to our needs.

Returned Clean

Likely to Recommend

100%

Repair Quality

Everything & Everyone was Great ! Hopefully, I will not need to but, I will Definitely Use & Recommend Rick’s to anyone who needs work done .

Customer Service

Great & Very Professional & Friendly

Returned Clean

Likely to Recommend

Best around!

Repair Quality

Car looks great!

Customer Service

George and the receptionist were great to work with!

Returned Clean

Likely to Recommend

Repair Quality

Excellant job

Customer Service

Kept me up to date on everything and everyone was so nice!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean