Rick's Auto Body, Inc.

4.9 (1,988reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,988)

Likely to Recommend

Repair Quality

After they fixed it the second time it came out good.

Customer Service

They were amazing

Returned Clean

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Already have.

Repair Quality

Everyone was super polite. Super professional. And the repair looks perfect. The whole process was exceptionally easy.

Customer Service

First rate.

Returned Clean

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Repair Quality

Very satisfied they did a great job. Although stupidly you're required to use aftermarket parts and they didn't fit so I had to wait to get the regular parts. It's a mass law and it's stupid. Just that much longer that Mapfre had to pay for my rental. Not happy with Mapfre though at all.

Customer Service

Very professional and on the ball

Returned Clean

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Repair Quality

Best body shop on the PLANET !!!!!!!

Customer Service

Best body shop on the PLANET !!!!!

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Repair Quality

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Customer Service

Great job 👍

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Repair Quality

Very nice work. Excellent paint match

Customer Service

Very friendly and helpful

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Repair Quality

Customer Service

Better communication regarding the progress of my repairs would have been appreciated. After calling 3 times with no call back I finally received word that my vehicle was ready.

Returned Clean

Likely to Recommend

Would definitely recommend to family and friends.

Repair Quality

Dealing with Rick's is always a very professional and seamless process.

Customer Service

Everyone is very professional and prompt

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Repair Quality

Did great job with it all

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Repair Quality

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Repair Quality

Great service. All the way around

Customer Service

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Repair Quality

Quick and easy. Great service!

Customer Service

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Repair Quality

Rick's did a great job repairing the damages to my vehicle. It looks brand new in the areas they worked on

Customer Service

Everybody I spoke to was professional, friendly and helpful.

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Repair Quality

They did a wonderful job

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Repair Quality

Excellent job very grateful

Customer Service

Excellent job very grateful

Returned Clean