Rick's Auto Body, Inc.

4.9 (1,990reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,990)

Likely to Recommend

Repair Quality

Customer Service

Very helpful and kept me updated

Returned Clean

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the work the attention to detail was great... i would recommend them for all my needs. thank you so much

Customer Service

the service level was over the top!! thank you so much!

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Repair Quality

Easiest car repair EVER

Customer Service

10++++

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Repair Quality

The repair of the damage was excellent. You can't even tell there was any damage. The paint color matched up perfectly. There were two Minor Details that I needed to call to their attention. One was the passengers side mirror. The edge of the mirror was not flush with the frame of the door. The cover plate on the passengers inside door handle was not installed.

Customer Service

Customer service was excellent.

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Customer Service

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Yes We would always recommend rick's to our friends

Repair Quality

a great job as always everyone is very knowledgeable and helpful

Customer Service

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Repair Quality

Very professional and courteous

Customer Service

Excellent!

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Repair Quality

Rick’s was the best. From taking the car in, to our appraiser, James M, to customer service Sue, all was first class. I wouldn’t go anywhere else. Equally Rob at Enterprise rental was brilliant too.

Customer Service

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Repair Quality

Great communication and everyone was very friendly!

Customer Service

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Wouldn’t hesitate to recommend

Repair Quality

Customer Service

Everything done in a professional manner. I would use them again.

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Customer Service

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Repair Quality

They were very professional and kept me up to date on my car every step of the way. The work itself looks like new.

Customer Service

They were very professional and kept me up to date on my car every step of the way.

Returned Clean

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Repair Quality

Great work, very professional, kept me updated along the way and even finished 3 days earlier than estimated.

Customer Service

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Repair Quality

Excellent, efficient repairs.

Customer Service

George at Ricks Auto Repair is Excellent.

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Repair Quality

Great customer service excellent job repairing my vehicle.

Customer Service

Very personable friendly.

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Repair Quality

This is the second time my car has been to Rick's. Both times, I was very impressed with the workmanship of the employees who are behind the scenes. As for the front end personnel. Nothing but pure professionalism, and I thank them for it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent in every aspect

Customer Service

Returned Clean