Rick's Auto Body, Inc.

4.9 (1,990reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,990)

Likely to Recommend

My family has been going to Rick’s for years for any repairs needed. It is definitely recommended amongst us

Repair Quality

I worked with George and he was fantastic. Great communication with the damages on my car and what needed to be done, how long it will take, and the overall detailing. He also called with updates and thoroughly went through all of the work when it was finished.

Customer Service

When I first called to get an appointment to have my car checked for an estimate the front desk was very nice and was able to get me in that same day. After getting it looked at I was booked with an appointment just under two weeks away. They also took about 3 weeks to fix all of the damages done and now my car looks new again.

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I’m satisfied.

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Everyone I dealt with was welcoming and helpful.

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I would highly recommend them.

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They were efficient absolutely so pleasant to deal with made my life so much easier I would highly recommend Rick’s auto!

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She was extremely pleasant very helpful. Put me at ease couldn’t say enough nice things about them.

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They did a Wonderful job with repairing my Vehicle and I would recommend them to anyone who Needs a Vehicle Repair for Bodywork or Cosmetic issues!!💯👍

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A Very Great Staff and very Friendly staff and gets the Job done!!

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From the initial damage assessment to completion of the work .Rick's staff were very attentive and professional. Special thanks to George.

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Excellent

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George from Rick's Auto was wonderful they this whole process from start to finish And also the young ladies in the office going over everything with the paperwork. Great team with great service and great work Thank you Everyone

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Rick’s was recommended to me 22 years ago. They haven’t changed.

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Awesome service. Great job. I used Ricks 22 years ago and hoped they were still good. I’m very happy with the work done.

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Very good service

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They got the work done almost a week ahead of schedule.

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Everyone was very nice and helpful.

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Haven't had it back long but very good so far- great process

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Great service, and great work on the vehicle.

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I hugged every staff member i saw literally!!! My SUV looks so good

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