Rick's Auto Body, Inc.

4.9 (1,997reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,997)

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Returned Clean

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Good shop but too far from my town

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Good job

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I had to make an appointment to bring my car in. The guy quickly walked around my car and we set up an appointment for a week later. I didn’t understand the point of that appointment since u had my car for 4 weeks. It had rear end damage and the muffler needed replacing. There was an issue in getting the muffler. I don’t understand why Ricks didn’t know what exactly to order. Like was this your first muffler you needed repairing on a bmw that u didn’t know why part to order? Then after 4 long eke my car is ready. I go to pick it up and there is a dirty rag in car. There is a warning light on but I assumed it must have been for windshield washer fluid. When I get home I find out I have no lights on right side of vehicle. Do u not have a quality repair check done before u release the vehicle?? Also I think when u get your vehicle back u should go over in detail as to what parts were replaced and what was just dents banged out on and painted.

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Unfortunately the repair leaks water.?.

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Unfortunately the repair leaks water... badly!

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The work was good. But after a collision and a car is put on a frame rack, it seems aparrent to me that the alignment shoud be checked. My car went into the shop aligned and came out misaligned. I don't consider this professional and want a solution.

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