Rick's Auto Body, Inc.

4.9 (1,993reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,993)

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Great service, and great work on the vehicle.

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I hugged every staff member i saw literally!!! My SUV looks so good

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Was a few problems due to employee not listening. Management went above and beyond to fix the problem. Definitely satisfied after and will keep using Ricks.

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Great job

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They did a good job. Nothing much to complain about. They only didn't tighten one of the indicator good. That's all.but good job

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Good job

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thank you for all your help fixing the kia forte 2023 we all are pleased with Rick’s an awesome place to have your car fixed

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awesome business

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They did an excellent job and very professional

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Very satisfied. They make sure you are happy with their work

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Great job done

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Did a great job kept me informed of all information.

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Staff was friendly knowledgeable and let me know about other issues I didn't know about.

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My husband’s vehicle is there now!!

Repair Quality

The program between my insurance company and Rick’s could not have made the process any easier. Repairs were done quickly and my vehicle looks as good as new!

Customer Service

George Menard was personable and took the time to walk me through the process, and the inspection of the vehicle before and after the repairs.

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