Rick's Auto Body, LLC

5.0 (57reviews)
100%
920 Old Charlotte Rd SW,  Concord,  NC  28027
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Shop AssistantSparkles

In operation 49 years.

Ricks Auto Body LLC was born out of a deep passion for cars and a commitment to excellence in auto body repair. Rick started this journey many years ago in a small garage where I,(Dusty), learned the trade fueled by a desire to provide top-notch collision repair and paint services. My hands-on experience and dedication to craftsmanship allowed me to grow my skills into a thriving business. Each vehicle that comes through our doors is treated like my own, ensuring that every repair is done meticulously and with care. What truly sets us apart is our personal touch; we take the time to understand our customers' needs and build relationships that last. Our team is not just skilled in the latest repair techniques, but we also believe in honest communication and transparency throughout the repair process. At Ricks Auto Body LLC, we don’t just fix cars; we restore peace of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (57)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dusty was absolutely wonderful to work with! He was friendly, professional, knowledgeable, and very informative throughout the entire experience. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and confident every step of the way. I truly appreciate the excellent customer service and would definitely recommend Rick’s Auto Body to anyone looking for a great experience. Thank you for taking such good care of me and my vehicle!

Likely to Recommend

Repair Quality

Dusty was absolutely wonderful to work with! He was friendly, professional, knowledgeable, and very informative throughout the entire experience. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and confident every step of the way. I truly appreciate the excellent customer service and would definitely recommend Rick’s Auto Body to anyone looking for a great experience. Thank you for taking such good care of me and my vehicle!

Customer Service

Returned Clean

My Experience

This was the second time I have gone to you for a repair. The service and professionalism is top rate and I’ve never been disappointed!

My Experience

My Experience

I couldn’t be more pleased with the service at Rick’s Auto Body Shop! They went above and beyond to work with my insurance company, handling everything smoothly and professionally. My car looks better than new — the repairs are flawless and it’s fixed right. Dusty was fantastic; he took the time to explain everything clearly, and always followed up exactly when he said he would. Outstanding customer service and quality work. Highly recommend!

My Experience

My Experience

My car was hit in a parking lot. Took it to Rick’s Auto Body and they got me in right away. They did a great job and the paint matched perfectly. I highly recommend!

My Experience

The car looks good as new and the process was so easy!

My Experience

Thank you for the honest estimate and staying within the price I was initially told as well as the quick turn around and excellent service

My Experience

I stopped by Rick’s Body Shop on my way to work after seeing their great reviews. Rusty helped me right away, inspected my car within minutes, and provided a quote on the spot. Highly recommend and will definitely return if I need their services again.

My Experience

I got a solid estimate which was honored AND got my car back in record time. I have already recommended this business to friends and associates.

My Experience

Very pleased with level of customer service and expertise provided by Dusty. Would definitely recommend this body shop to friends.

My Experience

My daughter bmw was involved in a front end collision, took it to Rick's auto body in Concord to get the repairs done. Dusty kept us updated on the repairs, the repairs were done on a timely manner. The vehicle looked like nothing never happened to it when we got it back. Dusty and his team did an amazing job on the car. Thank you to dusty and his team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

My Experience

Excellence in all areas! Dusty and Don are true experts at their craft. As great as their work is, they are even better people! I could not give them a better recommendation!

My Experience

My Experience

It was a really good experience everyone was friendly and helpful. Thanks!