Rick's Collision

4.8 (532reviews)
95%
P.O. BOX 185,  Shinnston,  WV  26431

Ricks Collision Inc. is a family run business that has been serving the community since 1976. Our goal is a high quality repair and great customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (532)

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Was detailed and looked great! Bonus

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Great job! Thank you

Customer Service

Very friendly and informative

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Repair Quality

Very efficient, work is done very well, even got my WVU plate on

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Repair Quality

Excellent job and quick service.

Customer Service

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Not at this point had 1 done there before and a good job was done but not this time

Repair Quality

Driver side door wasnt fixed front bumper wasnt fixed passenger side rear door doesn't line up drivers side bed there is dirt n paint center cap on wheel was sup to be replaced and it wasnt there was stuff took out of bed that wasnt in it when I picked it up but was called n told it was there to be picked up

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I would Highly recommend Rick's Collision , they did a awesome job on my vehicle, we were very please!

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Repair Quality

Did a good job

Customer Service

Telephone wasn’t working. No communication.

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Already did recommended them

Repair Quality

I wouldn’t let anyone else work on my car

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Repair Quality

Minor issue with the bumper needed to be addressed. They fixed it no questions asked and I was on my way.

Customer Service

Very personable and polite.

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Rick and the secretary were very pleasant to deal with. They went above and beyond to make sure we were satisfied

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In a heartbeat will I suggest you all.

Repair Quality

Thank you so much! I don’t hear anything, which is awesome! And thank you for cleaning the car also! I really appreciate you guys!!!

Customer Service

Kept me updated every step of the way! That’s a ten plus in my book!! Thank you!!

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I absolutely would recommend Rick’s Collision!

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Looks great

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Based upon our repairs with previous vehicles….was satisfied. This vehicle repair has not been satisfactory.

Repair Quality

Based upon our previous experience & quality of work with our other repairs, we are discouraged at the level of quality this time with our service. Here is a list of items that we have found: Left kick panel not installed correctly. Remote start not reattached to the windshield. Interior headliner fasteners not same color. New rear spoiler has dirt/rough spot in paint/clear coat. Dirty prints on the sunroof slide & headliner. New Scratches on rear quarter panels (both sides). Any questions please call Terry at 304-476-2534. Thank you.

Customer Service

The front office personnel very polite.

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