Rick's Paint & Body

4.4 (2,073reviews)
100%
251 Bobby Jones Expressway,  Augusta,  GA  30907

In operation 50 years.

Rick's Paint and Body is one of kind shop. We have a friendly staff who has remarkable experience and have been in business close to 40 years and are here to help with you your paint and body needs. Having a wreck can be a tragic, but here at Rick's our estimators are here for you and can help you from start to finish. Our certified technicians are one of kind and provide the best quality work in a timely manner and we stand behind it for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Lexus Authorized
Ram
Subaru

Reviews (2,073)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new and professional workmanship. Communication stands out as a strength, with staff providing regular updates and being responsive to customer needs. The team is frequently described as friendly, helpful, and professional. Timeliness receives positive feedback, with several customers noting repairs completed ahead of schedule or within promised timeframes. However, some customers mentioned communication could be improved, particularly regarding proactive updates and scheduling coordination. A few isolated quality control issues were noted, such as minor finish problems and occasional need for return visits for adjustments.
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"The quality of the repair was spot on, but what amazed me more was the time frame in which ..." Read more
"Customer Service was absolutely top-notch, and the repair is solid and excellent. However, when the ..." Read more
"Helpful friendly staff. My auto looks brand new."
"They did a great job and the car looks great. The car was ready earlier than expected. Thank you for doing an exceptional job."
"The quality of the repair was spot on, but what amazed me more was the time frame in which my vehicle was repaired. There seemed that no time was ..." Read more
"Had my car ready a week before the due date"
"Took more than one month to complete one simple body work."
"... dealt with was always very pleasant and helpful. It took a long time but well worth it. Excellent service and staff." Read more

My Experience

Very professional and friendly. Despite back ordered parts that couldn’t be helped, they did a great job getting it done quickly and had good communication.

My Experience

Entire process was fast and handled professionally by entire staff from start to finish. Everyone showed a caring attitude which made it very nice. Murphy Menger was especially superb in his evaluation of vehicle and the explanations of each item and step, and went way overboard to take care of each and every need, even two small and important items that most shops would have brushed aside. He was amazing and I now see the reason everyone I talked to around town said “he’s the guy to see”. Kudos to entire team and especially to Mr. Menger for an experience that exceeded expectations. He was a true professional and much appreciated. Thanks, Dr Joseph

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always good service.

Likely to Recommend

I would recommend them!

Repair Quality

I am very pleased with the work Rick's did to repair my truck! I would definitely recommend them and use them in the future!

Customer Service

They were very responsive!

My Experience

Very nice, professional and explained all aspects of repair in full, unhurried details. Also, knowledgeable about all aspects, including time. Best customer service of any place! Would not take my business anywhere else!

My Experience

My Experience

I asked twice how long the repair would take and was one both times. After one week I called to find the parts for repair hadn’t arrived yet. It cost me an extra weeks car rent. Overall I was very happy with the repairs and understand time frames don’t always go as planned. Thanks for a great job!

My Experience

The entire team did a wonderful job keeping me informed as to the progress of the work being done. Afterwards my truck looks great. Would recommend Rick’s to anyone. Thanks again for showing so much care.

My Experience

Your team did a great job repairing my Lexus. Your staff was courteous, engaging and helpful. I would highly recommend your company to others.

My Experience

Although I’d rather not receive damage to the car, when I do, I’ve always had a seamless and professional experience.

My Experience

What started off great turned into a significant communication breakdown over the last few weeks. I was told multiple times “it’ll be tomorrow or the next day” and it turned into three weeks. I advised several times that I wasn’t in a rush, but I do need to plan my life out to know when to arrange to get the vehicle, return the rental, schedule time out of the office, etc. Mallory was a real asset to get the ball rolling from the start.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and keep me well informed throughout the entire process of my auto repair.

My Experience

My Experience

Everyone that I dealt with was always very pleasant and helpful. It took a long time but well worth it. Excellent service and staff.

My Experience

Rick’s is simply THE best. I was the claimant. Murphy and his team of professionals worked seamlessly with the insurance company and the rental car company! My Mercedes looks like new. I would never use any other company for bodywork. Rick is respected by insurance companies as well as car owners who need repairs. Rick’s is trusted. What a fantastic experience.

My Experience

The work done was extremely well done. I would only say that it would have been better if your shop would have kept me better informed of the progress on my truck.

My Experience

Professional, worked with my insurance company well to get my car back in perfect condition, then worked well with me. I had ised them before and they had done a great job so I took another car there and again did a great job. I highly recommend them!!! 5 Stars!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean