Rick's Paint & Body

4.5 (2,086reviews)
100%
251 Bobby Jones Expressway,  Augusta,  GA  30907

In operation 50 years.

Rick's Paint and Body is one of kind shop. We have a friendly staff who has remarkable experience and have been in business close to 40 years and are here to help with you your paint and body needs. Having a wreck can be a tragic, but here at Rick's our estimators are here for you and can help you from start to finish. Our certified technicians are one of kind and provide the best quality work in a timely manner and we stand behind it for life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Lexus Authorized
Ram
Subaru

Reviews (2,086)

My Experience

Great job.

Likely to Recommend

Repair Quality

All went according to the plan explained at the beginning of the process.

Customer Service

Returned Clean

My Experience

My Experience

Techs / repair staff did a great job on the replacement and repair of front bumper and components. Inspectors and office staff are very customer service oriented. Very happy I took it to Ricks Paint & Body.

My Experience

Excellent communication. Kept me promptly informed every step of the way.

My Experience

Very polite staff and great work done to restore our vehicle.

My Experience

Thanks for the excellent workmanship on the repair. The washing and detailing was an added bonus. Unfortunately this is the second time I’ve had to use you guys, but if there’s a need for a 3rd time, I’ll definitely use Rick’s.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional ,helpful,polite. Treated me with respect.

My Experience

They treated me like family. A wonderful experience. They handled everything.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very good service

Repair Quality

They did a wonderful job and fixing the repairs due to an accident, my baby looks brand new

Customer Service

Mallory went above and beyond

Returned Clean

My Experience

I had a great experience! Mallory and Ashley did an amazing job communicating about the status on my vehicle. I got the vehicle back washed, detailed, and looking fabulous. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’ve had the pleasure of working with Rick’s several times, as my car seems to be somewhat of a magnet for misfortune! Every time, the team has done a fantastic job keeping us informed throughout the entire process and working with the insurance company. My car always comes back looking brand new, and the quality of their work truly speaks for itself. I also want to give a special shout-out to Mallory at the front desk. She is incredibly professional, kind, and genuinely willing to go the extra mile when it comes to customer service. When I recently dropped my car off, I had my antsy 6-year-old with me and was waiting for Enterprise to arrive because they were running behind. Mallory went above and beyond to make the situation easier. She gave my daughter a clipboard, printed her a coloring sheet, and even let her use some of her highlighters to keep herself entertained. From one mom to another, I really appreciated that extra bit of thoughtfulness. We all know how challenging it can be to handle things like this with your kids in tow, and that small gesture made a big difference. Mallory also took care of our rental return and offered to help transfer everything back into my Subaru. Those little things matter. The front desk is often the first impression a customer gets, and Mallory absolutely gets five stars from me. I’ve also had the opportunity to use my paint warranty from a previous repair, and once again, there were no questions asked — just, “We’ll take care of that for you at no charge.” That kind of service is hard to find. I’ve referred several people to Rick’s for their collision repair needs, and I will continue to do so. Great work, great customer service, and a team that genuinely cares about the customer experience. Five stars all around!

My Experience

Very professional and friendly. Despite back ordered parts that couldn’t be helped, they did a great job getting it done quickly and had good communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Entire process was fast and handled professionally by entire staff from start to finish. Everyone showed a caring attitude which made it very nice. Murphy Menger was especially superb in his evaluation of vehicle and the explanations of each item and step, and went way overboard to take care of each and every need, even two small and important items that most shops would have brushed aside. He was amazing and I now see the reason everyone I talked to around town said “he’s the guy to see”. Kudos to entire team and especially to Mr. Menger for an experience that exceeded expectations. He was a true professional and much appreciated. Thanks, Dr Joseph

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always good service.

Likely to Recommend

I would recommend them!

Repair Quality

I am very pleased with the work Rick's did to repair my truck! I would definitely recommend them and use them in the future!

Customer Service

They were very responsive!

My Experience

Very nice, professional and explained all aspects of repair in full, unhurried details. Also, knowledgeable about all aspects, including time. Best customer service of any place! Would not take my business anywhere else!