Ridgeway's Auto Body

5.0 (885reviews)

100%

(540) 277-2404

15 N Buckmarsh Street, Berryville, VA 22611

100%

See Photos

15 N Buckmarsh Street
Berryville, VA 22611

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About Ridgeway's Auto Body

See Photos

15 N Buckmarsh Street
Berryville, VA 22611

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 8 years.

Ridgeway's Autobody is a small, family-owned business with 3 generations in the automotive industry. Owner Darren Ridgeway has 20 years of experience in the collision industry, owner Tracy Ridgeway has 14 years of experience in the industry as well. Both have extensive experience working with insurance companies, parts vendors, and customers to ensure the best quality product. Our technicians are certified by both I-car as well as our paint manufacturer, PPG and are enrolled in continuing education in order to keep up with the ever-changing automotive trends.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (885)

Sort By:
Newest
Rating

819 Customers Rated

5 Stars

89.4% Complete

(791)
4 Stars

2.3% Complete

(20)
3 Stars

0.5% Complete

(4)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlight the seamless insurance coordination and stress-free experience. The quality of repairs is frequently described as flawless, with vehicles often returned looking better than before accidents. Customers also appreciate the complimentary interior and exterior cleaning. Recurring positive themes include professionalism, friendliness, and attention to detail. A few customers noted improvement opportunities they mentioned directly, such as proactive updates when waiting on parts and better communication when repairs run longer than initially estimated.

Select to learn more

Service Quality
Timeliness
Communication

"... close, so I took a keep of faith. As it turned out, Ridgeways Auto body exceeded all my expectations! Im so happy with the work they did, how they kept ..." Read more

"... Berryville, and I couldnt be happier with the experience. The quality of the work was outstanding, and my vehicle looks fantastic. Everyone on the ..." Read more

"The paint on the hood had failed. It was repainted and blended perfectly with the fenders. The headlights were cloudy and dim; they were refinished ..." Read more

"... from the beginning estimate to the finished product. My car looks better than before I got into the accident. Thank you Ridgeway Team!" Read more

"Fabulous customer service. The quality workmanship and quick turnaround made this a wonderful experience."

"Actually was earlier tha expected but very pleased"

"... Not only were the repairs on my car exceptional, they got everything done a week earlier than expected! As an x-wife of a retired auto body mechanic, I learned ..." Read more

"Ridgeway has always delivered on time or before."

"We were originally told 2-3 weeks. It ended up being 5-6 weeks."

"It was finished early. They were great about managing my expectations as to when it would be done."

"... couldn't be more satisfied with the customer service, frequency and thoroughness of communication and updates, and quality of work on the car" Read more

"Ridgeways communicated and kept me informed during the whole process."

"From start to finish you totally accommodated me and excellent communication! Thank you!!"

"My only suggestion is to keep the customer appraised if you are waiting for parts. Regardless of how harsh you are trying to get them ..." Read more

"Communicate better if a repair is going to take longer than originally expected."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... close, so I took a keep of faith. As it turned out, Ridgeways Auto body exceeded all my expectations! Im so happy with the work they did, how they kept ..." Read more

"... Berryville, and I couldnt be happier with the experience. The quality of the work was outstanding, and my vehicle looks fantastic. Everyone on the ..." Read more

"The paint on the hood had failed. It was repainted and blended perfectly with the fenders. The headlights were cloudy and dim; they were refinished ..." Read more

"... from the beginning estimate to the finished product. My car looks better than before I got into the accident. Thank you Ridgeway Team!" Read more

"Fabulous customer service. The quality workmanship and quick turnaround made this a wonderful experience."

"Actually was earlier tha expected but very pleased"

"... Not only were the repairs on my car exceptional, they got everything done a week earlier than expected! As an x-wife of a retired auto body mechanic, I learned ..." Read more

"Ridgeway has always delivered on time or before."

"We were originally told 2-3 weeks. It ended up being 5-6 weeks."

"It was finished early. They were great about managing my expectations as to when it would be done."

"... couldn't be more satisfied with the customer service, frequency and thoroughness of communication and updates, and quality of work on the car" Read more

"Ridgeways communicated and kept me informed during the whole process."

"From start to finish you totally accommodated me and excellent communication! Thank you!!"

"My only suggestion is to keep the customer appraised if you are waiting for parts. Regardless of how harsh you are trying to get them ..." Read more

"Communicate better if a repair is going to take longer than originally expected."

Jim (Chevrolet owner) reviewed 8/27/26

Definitely

Darren and his team did an outstanding job on my truck, very professional and great workmanship

Whittney (Ford owner) reviewed 8/26/26

SO pleased with the responsiveness, professionalism, and repair. You made this process incredibly easy for me and I am so thankful for the work you’ve done for me in the past. Detailing my car is a MAJOR plus to your service! When I was rear ended, I knew exactly where I wanted to take my car. Thank you!

Dan (Kia owner) reviewed 8/25/26

Ridgeway's did amazing work on my Kia Sportage. The car looks like new. Very friendly and professional. They let me know what was necessary and what only for aesthetics. I would definitely use them again.

Very professional.

Larry (Chevrolet owner) reviewed 8/24/26

Very professional job done

Tommy (Honda owner) reviewed 8/24/26

Paint work looks like new.

Great shop and very knowledgeable about their work

Rachele (Buick owner) reviewed 8/22/26

My car was returned with a clean interior and the body repair looked perfect! They even helped me with a separate small issue with no other fees. Very friendly and their work is of good quality. Thanks!

Chris (GMC owner) reviewed 8/17/26

John (Mercedes-Benz owner) reviewed 8/17/26

Christine (Ford owner) reviewed 8/14/26

You guys are the best

Angela (Ford owner) reviewed 8/11/26

The best customer service. Went above and beyond. Will definitely recommend!

Glenn (Ford owner) reviewed 8/10/26

Amanda (RAM owner) reviewed 8/7/26

Lisa (Toyota owner) reviewed 8/5/26

Jonathan (Subaru owner) reviewed 8/5/26

I strongly recommend Ridgeway's. They are the best!

Car looks brand new, perfect body panel alignment, excellent color matching. Fantastic job overall

Excellent customer service. Was in constant communication and kept informed every step of the way. Very friendly.

Dolores (Cadillac owner) reviewed 8/4/26

Needed a part for the car and they were able to get it when the dealership could not.

Eduardo and Tracy are the best. They are very courteous and very accommodating to the customers needs.

Laurie (BMW owner) reviewed 8/3/26

Edwardo is great!! Very professional My car looks amazing !! Highly recommend to anyone

Frits (Nissan owner) reviewed 8/3/26

I would give it higher than a 10, but I didn’t have that option!

Could not be happier with the service I got. Everything done beyond what was requested and ahead of time.

Very friendly, knowledgeable and responsive.

Lisa (Chevrolet owner) reviewed 7/31/26

Friendly and fast!

David (Toyota owner) reviewed 7/30/26

Kelly (Toyota owner) reviewed 7/27/26

Completely satisfied

Mine as a customization and they happily put on the products for me

Derron ? Owner and Edwardo both very polite and considerate to my needs for quickness and communicated throughout the process. Kindess is always appreciated and they were.

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view more shops in: Berryville | 22611

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Ridgeway's Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

About Ridgeway's Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (885)

819 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -