Rieser's Autobody East, LLC.

4.9 (738reviews)

97%

(614) 751-0022

6751 Taylor Road, Blacklick, OH 43004

97%

6751 Taylor Road
Blacklick, OH 43004

Get Directions Website

About Rieser's Autobody East, LLC.

6751 Taylor Road
Blacklick, OH 43004

Get Directions Website

Autobody collision repair

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 5:00 pm
Tue	9:00 am - 5:00 pm
Wed	9:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	9:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (738)

Sort By:
Newest
Rating

734 Customers Rated

5 Stars

86.7% Complete

(640)
4 Stars

9.2% Complete

(68)
3 Stars

1.4% Complete

(10)
2 Stars

0.9% Complete

(7)
1 Star

0.5% Complete

(4)
< 1 Star

0.7% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. A standout highlight across reviews was the complimentary interior detailing, which repeatedly exceeded expectations. The team was widely recognized for being friendly, professional, and courteous throughout the repair process. Communication was a strong suit, with regular updates keeping customers informed at every stage. While a few customers noted minor delays, these were handled transparently and did not significantly impact overall satisfaction. Customers also appreciated the seamless coordination with rental car companies and insurance providers. The shop has built strong loyalty, with many customers returning multiple times and enthusiastically recommending the shop to friends and family based on their own positive experiences.

Select to learn more

Service Quality
Timeliness
Communication

"The repairs were done correctly and the car looked new. And they also did an amazing job detailing the inside ..." Read more

"... rental process and communication to our insurance, Rieser's provided impeccable service. It was supposed to take a week to get the car back ..." Read more

"... accommodating excellent concerning communication. The techs do wonderful work in a timely manner. I couldnt ask for a better company to deal with, ..." Read more

"... also treated me to a mini detail on my car and i was so pleased with their customer service. I had a great overall experience!" Read more

"Everything was under promised and over delivered. I am completely satisfied."

"... detailing the inside of the car before returning it. I didnt have to wait long for my car to be repaired and returned. I would highly recommend anybody to ..." Read more

"It was actually ready a day earlier than expected"

"... supposed to take a week to get the car back and the bodywork was done within 3 days. Great experience. if needing work completed in the ..." Read more

"... Insurance. They were straight shooters all along and overdelivered on their deadline for when they felt the vehicle would be ready. Makes me feel great to support a ..." Read more

"It took a couple days longer but I would prefer to have them keep it longer than rush the work"

"Love this place. Very organized and communication is great. You can tell they have a good system."

"Yes they called every couple days to give me updates on the repairs."

"Great service, kept me informed at every stage, car looks great!"

"They called me and let me know the progress of the work being done on my car."

"They called everyday there was any delay"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repairs were done correctly and the car looked new. And they also did an amazing job detailing the inside ..." Read more

"... rental process and communication to our insurance, Rieser's provided impeccable service. It was supposed to take a week to get the car back ..." Read more

"... accommodating excellent concerning communication. The techs do wonderful work in a timely manner. I couldnt ask for a better company to deal with, ..." Read more

"... also treated me to a mini detail on my car and i was so pleased with their customer service. I had a great overall experience!" Read more

"Everything was under promised and over delivered. I am completely satisfied."

"... detailing the inside of the car before returning it. I didnt have to wait long for my car to be repaired and returned. I would highly recommend anybody to ..." Read more

"It was actually ready a day earlier than expected"

"... supposed to take a week to get the car back and the bodywork was done within 3 days. Great experience. if needing work completed in the ..." Read more

"... Insurance. They were straight shooters all along and overdelivered on their deadline for when they felt the vehicle would be ready. Makes me feel great to support a ..." Read more

"It took a couple days longer but I would prefer to have them keep it longer than rush the work"

"Love this place. Very organized and communication is great. You can tell they have a good system."

"Yes they called every couple days to give me updates on the repairs."

"Great service, kept me informed at every stage, car looks great!"

"They called me and let me know the progress of the work being done on my car."

"They called everyday there was any delay"

Brent (Honda owner) reviewed 8/31/26

Rieser's kept me informed of expected date of completion on my car and my car looked fantastic when it was done. The extra special added touch is that the car was returned to me fully detailed inside and out! Amazing service!

Edward (Nissan owner) reviewed 8/30/26

John (Chevrolet owner) reviewed 8/28/26

Good job

Robin (Kia owner) reviewed 8/27/26

Sheila (Lexus owner) reviewed 8/20/26

After my door lock was not working and had to return to get it fix , Today my husband noticed the rubber around the hatchback and bumper was off. We are going to take it back to Lexus to see about it and some censor that they notified me about.

Very friendly

Stacey (Honda owner) reviewed 8/17/26

Excellent service and care from start to finish. My car/Garnet looks good as the "new" pre-owned car I bought😁.

Love Kyla & Mark!

Jasmine (Chevrolet owner) reviewed 8/17/26

Love this place. Very organized and communication is great. You can tell they have a good system.

Steve (Hyundai owner) reviewed 8/6/26

Absolutely

Everything was under promised and over delivered. I am completely satisfied.

Karen (Chevrolet owner) reviewed 8/6/26

I appreciate the ease of dealing with the repair. There was no hassle and everything was explained to me in a way that I could understand it.

Barbara (Kia owner) reviewed 8/6/26

I’ve used Rieser’s East several times and always with the same degree of professionalism and care of both my vehicle and myself. Love the weekly updates!!!! Thank you Kayla!!!

Sandy (RAM owner) reviewed 8/3/26

This is third time using Rieser’s and service was just as amazing as prior two times. Will come back if services needed again

Gwen (Nissan owner) reviewed 7/31/26

Paul (Ford owner) reviewed 7/20/26

I always recommend Reisers

We have used Riesers for years and have always been very satisfied with the quality of work and treatment we received.

Mon (Ford owner) reviewed 7/16/26

I had my ford explorer at riser to repair from accident on the driver side door damage, my entire lower park of the door was caved in. I thought it would’ve taken at least a months or so but they finished the door repair and paint matched in about week and half. Great customer service, especially the front desk lady, they are very helpful with all my rental car. Thank you very much for the quick and efficient repair.

Michael (Honda owner) reviewed 7/15/26

Great service

Peter (Honda owner) reviewed 7/13/26

Mary (Nissan owner) reviewed 7/10/26

Very satisfied

Great service and great work 👏

Very efficient friendly and helpful

Abigail (Chevrolet owner) reviewed 7/9/26

Gopal (Toyota owner) reviewed 7/8/26

Louise (Ford owner) reviewed 7/8/26

Good service

Very good service

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Rieser's Autobody East, LLC.

About Rieser's Autobody East, LLC.

Reviews (738)

734 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean