Riley Subaru Collision Center

4.8 (339reviews)
94%
4455 Dodge Street,  Dubuque,  IA  52003

In operation 51 years, 25 years at this location.

Riley Auto Sales is I-Car certified, so our technicians are trained and up to date on all vehicles. We provide high quality repairs with fast turn around. We also work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (339)

My Experience

Awesome customer service and the car was so clean when we got it back

Likely to Recommend

Repair Quality

Customer Service

All staff was very friendly and helpful. And a girl named haley completely made my day when she noticed my breast cancer plates and left me a heart felt note. It truley made my day!!

Likely to Recommend

Definitly will recommend

Repair Quality

Very happy with the Service and the work

Customer Service

Josh was great. He explained everything and kept in contact

Returned Clean

Likely to Recommend

Repair Quality

The repair was superb. Vehicle looks like new. Would never know the car had ever been damaged.

Customer Service

Service was great. Personnel great.

Returned Clean

My Experience

Great service!

Likely to Recommend

Repair Quality

Super service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Missed a couple of things in the repair. While the bodywork was phenomenal they forgot to reconnect our rearview mirror that we are not able to utilize The garage door opener features of the mirror along with the other items. Our car also smells like cigarette smoke upon return which kind of confused us.

Customer Service

Returned Clean

Likely to Recommend

Great guys to work with!

Repair Quality

Got our car back and it looks great! The process all the way through was really easy. The shop guys were courteous and easy to deal with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very nice job

Customer Service

No issues Friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very good job well done. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Repair work was fantastic, as far as I can tell. However, promised phone calls for status updates never came in. I was also told that outbound calls are not made for scheduling estimates, despite that being part of your agreement with Nationwide Insurance.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I needed a loaner car while mine was being repaired. Greatly appreciated that one was available to me from Riley’s and did not need to go to a car rental offsite.

Likely to Recommend

Car had been washed so it had all the snow/grime off.

Repair Quality

Jake in the body repair dept was extremely courteous and had assured me that I would have a car to drive while mine was being repaired. When I took my car on Jan. 24th, there was another car for me to use. Appreciate that I didn’t have to go to a car rental business.

Customer Service

Returned Clean

My Experience

Excellent service very happy with results