River Road Automotive LLC

5.0 (352reviews)
98%
211 Dry River Rd,  Bridgewater,  VA  22812

In operation 48 years, 36 years at this location.

River Road Automotive Collision Center is a family owned auto repair business that has been serving the community since 1978. Our goal is to provide quality repairs in a timely basis with excellent customer service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (352)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle had deer damage too the front river road automotive did a awesome job with the repair as usual. The work was done in a timely fashion and they are the only people that will touch my vehicle. 10stars

My Experience

River Road has been taking care of our auto body repairs for over 25 years and we have always been very pleased. We highly recommend them!

Likely to Recommend

I have used this shop every time I need a body repair shop. I trust them, they care about me and the community.

Repair Quality

Friendly, professional service

Customer Service

Kept me informed of progress daily, everything was clear

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Vehicle was shiny and clean when I picked it up.

Repair Quality

Customer Service

Likely to Recommend

I was only willing to wait 4 months because people told me they were the best around. If the car was perfect, it’d have been worth it. Maybe cars are never perfect again. Next time, I’ll let the insurance company pick the shop.

Repair Quality

The car just got a new door skin but it has a scratch at the bottom of the window. The door doesn’t shut as well as it did before and wind noise has increased at highway speeds. I’m not going to bring it back and complain because the door wasn’t flawless before the accident and I’d rather put the whole thing behind me. That said, I’d be unlikely to wait so long for RRA next time.

Customer Service

No complaints.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job. Done quickly.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Made sure the job was completed to their complete satisfaction also.

Customer Service

Assisted in accommodations as needed.

Returned Clean

My Experience

Best body shop in the area! DJ is wonderful to work with and they always do a fantastic job on repairs.

Likely to Recommend

Repair Quality

Great service and process. Highly recommended.

Customer Service

Returned Clean

Likely to Recommend

Yes definitely, we always recommend them. They are a busy shop!

Repair Quality

River Road is awesome to deal with. They communicate well and do great work. We appreciate them!

Customer Service

They keep us informed and communicate well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They did a wonderful job on my vehicle. Highly recommend!

Customer Service

Returned Clean

My Experience

I was so excited cm that my mazda would finally look pretty b But when I brought my car in for estimate the back.bumper was included...but you said it would.be more money than you quoted ..I thought if it was gonna be.higher you would have called and given me the option of paying the extra and having it fixed.. The rest of car was beautiful. .as always I have always loved your work except now....happy holidays..

Likely to Recommend

Repair Quality

Their QUALITY of work is excellent ..I have always taken my cars there for repair

Customer Service

Customer service should have called me and asked about my back fender price ......I had a car rental then

Returned Clean

My Experience

Excellent, prompt service! Satisfied customer!!

Likely to Recommend

Repair Quality

Good service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really nice to work with and my repairs were completed quickly and efficiently. My car looks great.

Likely to Recommend

Repair Quality

The car looks amazing! Seamless repair, great service and nice people. We would use them again, but I hope we won't have to!

Customer Service

Enjoyed meeting you.