Riverbend Body Shop, Inc.

4.8 (2,930reviews)
98%
4141 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 80 years, 38 years at this location.

Riverbend Body Shop is a family owned full-service body shop and collision repair service center for both foreign and domestic vehicles. Our certified and experienced staff work directly with insurance companies, and our free loaner car program gets you back on the road while we work on your vehicle! Stop in today for a free estimate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,930)

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My Experience

Excellent communication from day 1! Easy to work with on the insurance side as well.

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Great communication and excellent care overall!

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Returned Clean

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My Experience

Great job

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Repair Quality

I am very happy with the results of your work on my car. Thank you very much!

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Returned Clean

My Experience

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Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

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Customer Service

I would highly recommend Riverbend to anyone in need of repairs done to their vehicle. Amanda did a great job explaining any issues or concerns that came about. As well as keeping me updated through the process. Overall very happy with the results once I got my vehicle back.

My Experience

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Great communication and worked easily with insurance. Was flexible with the date of service and adjusting to meet my needs of a loaner car. I'll be reccomending to others!

My Experience

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Returned Clean

My Experience

Excellent work, as always! Thank you.

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Riverbend always does a fabulous job! Recommend them highly!

Customer Service

Super nice people to work with.

Returned Clean

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Returned Clean

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Repair Quality

Was repaired, but the fit and finish was terrible. Color was wrong parts reassembled them properly poor workmanship.

Customer Service

Initial communication was good, but the work result was not great. The fit and finish was not good. The fenders were not rolled properly. The paint did not match and overall the car I received back after the repairs was very different than the car before the accident. It appears that after taking a deeper look at their reviews online that if people that have nice performance vehicles generally have given lower reviews so if you are looking for a good job, I would not recommend they were also unwilling to even try on short notice to resolve the situation and just for making excuses about how it’s impossible to match the color. If this review would allow me to upload pictures I can show you everything I’m talking about. It wasn’t one thing either. It was everything the fender the bumper dust all over the engine after we picked it up. The alignment wasn’t correct. The color was wrong. It was just a bad job all around.

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Repair Quality

Between Farm Bureau and Riverbend Body shop, it was a very smooth process as a result of a very disappointing situation with the car, my wife just got 3 weeks prior to someone scraping along side it

Customer Service

They are literally 1 mile down the street and this is (unfortunately) the 2nd time I had to use them but i highly recommend them. They are very professional and keep you updated through text messages.