River's Edge Collision Center

4.8 (323reviews)
94%
691 US Highway 50,  Milford,  OH  45150

In operation 16 years.

River's Edge Collision Center is a state of the art repair shop. We pride ourselves with excellent customer service and quality repairs. We will help you with the claims process from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (323)

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Likely to Recommend

They were super nice and very accommodating! Had a great experience and they did a great job on my car!

Repair Quality

Customer Service

My Experience

Once the repairs were done after 3 trips to the shop , there was overspray on windows, scratched front bumper part and the door handle door locks were not reactivated and two deer-marks on door were missed. They need to inspect vehicles more closely before having customers pick their vehicles.

My Experience

You All were Amazing..from the Front Desk Receptionists, the Managers and Repairmen..Had an Awesome experience there and would refer All to you...Thank You once again!

Likely to Recommend

Repair Quality

They did a Superb job on my repairs and even cleaned my driver side floor mat and inside of door!! Which I needed to do for some time! Great work and Great people!!

Customer Service

The Nicest people and awesome Customer Service

Likely to Recommend

Repair Quality

Everything is perfect except the driver's side headlight still has paint from the car that hit us.

Customer Service

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I would very much recommend Riverside for car repair

Repair Quality

I would recommend anybody for Riverside for car repair

Customer Service

Whenever I ask you a question about my car every what's the holdup they would be honest

Likely to Recommend

Repair Quality

What feels like a bit of overspray on my bumper

Customer Service

No contact at all during the process

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My Experience

The repairs were done quickly. The vehicle was delivered a day before expected and returned newly washed. Overall very satisfied. Glad I choose them.

Likely to Recommend

Repair Quality

Timely and excellent work. Very happy.

Customer Service

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Repair Quality

The car looks great!

Customer Service

Customer service was great! They set up the rental car for me which was very nice of them. Very nice and professional.

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Repair Quality

I wish whole car had been shined and washed. Instead of just the area worked on

Customer Service

My Experience

Every vehicle I have taken to you were excellently done.

Likely to Recommend

Repair Quality

Fantastic work everytime.

Customer Service

Great work

Likely to Recommend

Repair Quality

Couldn't believe how quickly my service was done and how accommodating they were in contacting me.

Customer Service

My Experience

No need for calling. Originally estimated 3-4 weeks for repairs and took 7. Communication was terrible and almost nonexistent. Repair itself was great. I would hope that the delays and poor communication were temporarily driven by the pandemic but not certain. There were steps taken to ease the headaches but mostly avoidable with some communication.

Likely to Recommend

Repair Quality

Customer Service

Friendly, competent service. Only two areas for improvement. 1. Automated text to update me on progress is not reassuring or accurate. One of them said that my car was predicted to be completed 1/17, but was not ready when I showed up 1/18. Car shop said that is coming from elsewhere. 2. The rental car experience was not smooth. I assume I needed to make arrangements myself, and booked a car. But since Nationwide or the body shop was doing the same, it confused everyone. I was not asked what size car I wanted etc. I was pleased to have it fully paid by insurance and see it was ready for me when I dropped off my car (and the return was also painless), but communication re: car rental could be alot better.

My Experience

Always courteous people; helpful and friendly. The repairs look great and so does the car.

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Repair Quality

Took a long time. But good work!

Customer Service