River's Edge Collision Center

4.8 (322reviews)
94%
691 US Highway 50,  Milford,  OH  45150

In operation 16 years.

River's Edge Collision Center is a state of the art repair shop. We pride ourselves with excellent customer service and quality repairs. We will help you with the claims process from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (322)

Likely to Recommend

Repair Quality

Looked brand new

Customer Service

Very friendly staff

Likely to Recommend

The work is good, but communication is nonexistent.

Repair Quality

The repair was done well.

Customer Service

I waited forever for someone to come help, no one communicated about how long it would take, no one told me it was done. I had to call and ask about how long it would take and then ask if it was done. Very poor communication.

My Experience

Thank you for getting me scheduled and getting the repairs down so quickly and kept me informed on everything!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looked great, although there was some sort of substance spilled all over my passenger floor mat. Not a big deal compared to the damage that needed to be fixed, but was still sort of disappointing because it was being detailed right before I picked it up. All around though, no issues and I greatly appreciate it.

Likely to Recommend

Fixed my car correctly but left it smelling horrible and didn’t give any sort of update past the completion date (which ran over a few days)

Repair Quality

Car smelled horrible when I got it back, not much compared to what needed to be fixed but was extremely disappointing to see that I had stuff spilled all over the passenger floor board accompanied with a horrendous smell. I didn’t give them my car that way, expected to get it back the way that it was other than the body damage. Guy who gave me my keys back also was not very friendly at all. I also had to call in order to receive updates past my predicted completion time, in order to receive any info on my car or when it would be finished. Disappointing, the last time I brought my car here it was outstanding service and results. Don’t think I’ll be going back. The actual work that was done was flawless, but just doesn’t make up for lack of professionalism.

Customer Service

Likely to Recommend

Repair Quality

Outstanding custommer service. Fast,friendly,and my car looks great! Thankyou...

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick, straightforward, and everyone is friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Minor issue with original repair was addressed quickly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very kind

Likely to Recommend

Repair Quality

Gave vehicle back unfinished. Had to take back to get computer reset.

Customer Service

Likely to Recommend

Repair Quality

I was very satisfied with the courtesy both young ladies gave. They were very sweet and helpful. They were on there toes ready and able to answer all questions I had to ask. I would recommend the shop to anyone as the service was excellent!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have used River's Edge at least two times in the past and will continue to be a customer in the future.

Repair Quality

Have not picked my car up, but have been satisfied so far.

Customer Service

No care pickup yet, but satisfied so far.

Likely to Recommend

The experience was great, and I would highly recommend.

Repair Quality

The services preformed on my car were done so very quickly as well as done very well. My vehicle appears as though it is brand new. In addition to this the staff was very friendly and helpful with any questions I had.

Customer Service

The staff was very friendly, helpful, and on top of it when it came to informing and updating me on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am extremely dissatisfied because the all weather floor mat was removed from my truck and when I got my truck it was gone. I called and they said they do not have the rubber floor mat. There is no doubt in my mind that it is there somewhere. The floor mat was not in the truck after the repairs were made. Very disappointed!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service