River's Edge Collision Center

4.8 (322reviews)
94%
691 US Highway 50,  Milford,  OH  45150

In operation 16 years.

River's Edge Collision Center is a state of the art repair shop. We pride ourselves with excellent customer service and quality repairs. We will help you with the claims process from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (322)

Likely to Recommend

The had to replace my window washer fluid holder, but didn't put any washer fluid in it.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair looked great. We dropped off the Jeep the night before the repair but after checking in the next day they had to paint the wheel cover and needed the car an extra day. The repair was great but an inconvenience to be without a car for a day. Also would have been nice it they washed the car after the repair.

Customer Service

Returned Clean

My Experience

Joan Korn

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I waited 2 months to get in for repairs and 2 weeks to get the repairs when the car was dropped off. There was very little communication during the process (me reaching out to them and never them reaching out to me) - which resulted in an excess rental car fees on my end. When I picked the Explorer the weather striping had not been replaced and was still falling off and the AC indicator dial popped off during detailing and was never found. River's Edge was going to "order parts and let me know when they were in".... I waited 2 months and never heard a work until two days ago (when I received a text letting me know my car had been picked up) and then again today asking for my review. There was also some issues with the matching of the paint and buffing. As I've since sold the car I'm not too worried about it. But I won't likely use River's Edge again in the future or recommend them to anyone else.

Customer Service

The people were mostly nice when I spoke to them but I had to initiate every interaction.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service was extremely easy to work with - answered all my questions

Returned Clean

Likely to Recommend

Repair Quality

Well Done.

Customer Service

Well done

Returned Clean

My Experience

Repair looked great and car was returned super clean. Thanks for doing a great job on my car!

Likely to Recommend

Repair Quality

They done a awesome job.

Customer Service

Returned Clean

My Experience

Have done business with you several times and the car always looks awesome. Thank you for your attention to detail

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have brought my vehicles here several times and have yet to have one complaint could not ask for any better body shop. Absolutely great place hands down

Likely to Recommend

Repair Quality

I was going on vacation and the team set everything up so I could drop my vehicle off. They had it for two weeks, fixed the body, detailed the inside and took it over for an oil change. Some of the best service I've had in a long time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did amazing work! Everyone was friendly and knowledgeable and the process was easy. Exceeded my expectations!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Blair and her team went out of their way to make a horrible experience pleasant. They delivered my truck ahead of schedule and spotless, inside and out. True professionalism from my experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My jeep was returned to me in spotless condition.

Repair Quality

My jeep appears to be in excellent condition.

Customer Service

Very professional and considerate.

Returned Clean

Likely to Recommend

Repair Quality

They never disappoint!

Customer Service

Best customer service!

Returned Clean

My Experience

Mark was great to work with!

Likely to Recommend

They were very friendly, I spoke with Mark and the shop manager and it was obvious that they are very knowledgeable.

Repair Quality

The truck looked great, I was worried about their ability to match the paint, Mark understood my concerns and the shop did a great job.

Customer Service

Mark and the team were great to work with.

Returned Clean