River's Edge Collision Center

4.8 (323reviews)
94%
691 US Highway 50,  Milford,  OH  45150

In operation 16 years.

River's Edge Collision Center is a state of the art repair shop. We pride ourselves with excellent customer service and quality repairs. We will help you with the claims process from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (323)

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Always professional and friendly. I will always deal with River’s Edge Collision.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Communication was poor. They did not proactively reach out with any updates until right before it was done (almost 5 weeks). Whenever I called for an update they made me feel like I was wasting their time. It was a different person who I dealt with during the last week and she was very helpful and nice. Night and day different vs first 4 weeks.

Likely to Recommend

Repair Quality

Paint job isn’t exactly matched

Customer Service

Staff didn’t call me to let me know car was ready

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Repair Quality

Our car looks great! Thank you!

Customer Service

Returned Clean

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I was without my car for 6 weeks

Customer Service

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Returned Clean

My Experience

A piece of the back inside molding is coming loose. I never noticed this before

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Repair Quality

They forgot to put the back license plate back on and an inside piece near the lift gate wasn't clipped back in properly

Customer Service

Returned Clean

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Great stuff

Customer Service

Very good

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Returned Clean

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Vehicle was repaired great and that’s the most important thing. However they were very slow in the repair . Also I was confused by texts received with Rivers Edge being the sender, and when I called, found out that Rivers Edge does not send texts. I would think you’d want to clear this up with the insurance company (s), instead of suggesting to your patrons to call them. His many phone calls to you get this way? Seems like a lot of wasted time on your part.

Repair Quality

Car looks great! Looks brand new!

Customer Service

Everyone was pleasant. However, communication was lacking. We had to call to find out updates. Also texts received from , apparently insurance company, were confusing as they were signed from Rivers Edge.

Returned Clean

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Customer Service

Returned Clean

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Customer Service