Roche Collision Inc

5.0 (1,018reviews)
100%
64 Crafts St,  Newton,  MA  02458

In operation 102 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (1,018)

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My Experience

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Repair Quality

Ken was very helpful getting the car fixed and even dropped it off in our garage while we were traveling. The work was great.

Customer Service

Easy to deal with and helpful (see earlier comment).

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Very pleased with all aspects of the service. Very professional and very nice people. Would happily recommend to anyone.

Customer Service

Returned Clean

My Experience

You all are SO easy to work with! The work you do is great. One of our 3 vehicles seem to find a way to your shop every year and we never have any problems. Thank you!

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My Experience

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They did a great job cars running beautifully and the the front end is in wonderful shape.

Customer Service

Good communication

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Repair Quality

This repair needed special efforts because a replacement part for one of the damaged doors was not available. Roche Collision did an excellent job of fixing the damaged part so it is indistinguishable from new. The situation was confused by uncertainty about the availability of the part, but once it became clear, there was good communication about what needed to happen. We are very satisfied with the work and the way Roche managed the communication with Mapfre and with the rental car company.

Customer Service

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My Experience

Good customer service. Car looked great Considerate of time to repair the car

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Excellent service. Car looked great

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Communicative and did a great job with the car in a timely manner

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My Experience

Fantastic customer service and work

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Great service and work

Customer Service

Very courteous staff

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very professional with attention to detail

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Helpfulness Professional Good people

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My Experience

These guys fixed my massive hail damage quickly and with zero hassle. They took care of all the insurance and loaner car details, and my one year old Mazda looked like new when I got it back after three days. Hopefully my car will remain untouched for the rest of its natural life, but if not I know where I'll be taking it!

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