Rocky Mountain Collision Heber
In operation 28 years, 21 years at this location.
We know that being in a vehicle accident is inconvenient and strive to help you through your repair in the most timely way possible. We work with all insurance companies on your behalf to complete repairs to your satisfaction. Lifetime warranty on all of our repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work! The paint turned out perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I feel very comfortable with this company. Always treated with respect and kindness. A very busy company, but works with me to get my repair’s finished in a timely manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, can't tell anything happened.
Customer Service - 5.0/5.0 -
Lynn was great, helping me through panic of the initial loss then through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will make sure everyone knows how awful Rocky Mt. Collision is! And Bear River will know too!
Repair Quality - 0.5/5.0 -
Rocky Mt. collision had our car for 7 weeks, after being told 30-32 days. We were also told by Raul that he would order the parts because when we took my car in for a quote after the accident that he didn’t have the space now, but could bring it in the following Tuesday and in the mean time “I’ll order the parts to have them so we can get started right away” When we took the car in the following Tuesday, the next day we got a call from Raul, where he said “I’ll order the parts now” even though 8 days before he was going to order them in. And at the time of the quote I mentioned that electrical things weren’t working in the car, that it wasn’t just cosmetic damage. And he said “we have a guy that will come in and reset all of it” Well last Friday we picked it up at 4, and my electrical system doesn’t work. My gps, cruise control, my charge ports for my phone. We dealt with an elderly man this time and not Raul who told us to call the following Wednesday because the shop will be closed to schedule a time for the guy to come reset the computer in my car. Even though that should have been done, when you had the car for 7 weeks! So it’s still not done! My husband and I are brilliant marketers and lobbyists. Everyone will know, and should know how terrible your service is!
Customer Service - 0.5/5.0 -
You lied about ordering parts, about having the computer reset, you were more than 2 weeks off the original time estimate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work done. Can't tell that the front drivers side was ever crashed into.
Repair Quality - 5.0/5.0 -
Rocky Mountain Collision did a superb job on my 2022 4-runner. A perfect color match. Very professional and polite. Would highly recommend the wait time if possible. Well worth it.
Customer Service - 5.0/5.0 -
Very professional. Listened to my concerns regarding the paint color.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Reason for 7 was that my wife cleaned her interior before accident. Repair was great work, but interior was filthy with sanding dust everywhere.
Customer Service - 4.5/5.0 -
Kept calling the wrong phone number.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible service!
Repair Quality - 0.5/5.0 -
The original estimated time on repairs would be around 22 hours. When I picked up the car over 2 weeks later, there were multiple “electric” issues. The shop took no responsibility for these new issues. Took car back for another 24 hours. Same bad results.
Customer Service - 0.5/5.0 -
Staff treated me like I had no clue whatsoever about car repair. I was given many excuses to why the car was no done in a timely manner. I felt like I was being lied to. Car won’t start-paint not dry etc
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Excelente trabajo.
Customer Service - 3.5/5.0 -
Excelente
Returned Clean
Likely to Recommend - 5.0/5.0 -
Still waiting for parts
Repair Quality - 5.0/5.0 -
Still waiting for parts
Customer Service - 4.0/5.0 -
Still waiting for parts
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can always depend on these guys to get the job done. Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lynn and Mitch delivered on all that was promised
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The headlights weren’t plugged in and the air intake wasn’t attached or clipped in.
Customer Service - 1.5/5.0 -
Was never emailed the work agreement. Never called me when they said they would.