Rods Collision Co. - South

5.0 (1,016reviews)
100%
11521 Memorial Pkwy SW,  Huntsville,  AL  35803

In operation 8 years.

At Rod's Custom Collision Repair Center, we pride ourselves on making your collision repair experience with us as easy and stress-free as possible. We pride ourselves on great customer service and personalized attention that you'll only find in a locally and family owned shop. We also work with all insurance companies to make getting your repairs even easier.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,016)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting results that looked brand new or flawless. The level of professionalism and courteous service stood out across numerous reviews, with customers highlighting a welcoming atmosphere and staff who genuinely care. Communication was frequently cited as a major strength, with proactive updates via calls and emails keeping customers informed throughout the repair process. Timeliness also received strong marks, with several customers noting vehicles were completed ahead of schedule. A few customers mentioned delays due to parts availability or insurance processes, and one noted a communication gap during the repair period, reflecting areas customers felt could be refined. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... went to bat for us, looked out for our interest, and finished the job to perfection. We really appreciate the communication given, we didnt have to call them ..." Read more
"Flawless! Their work is exceptional and the personnel are extremely warm and friendly. I won't use any ..." Read more
"... 100%AWESOMENESS!!! Great people great customer service they do me right everytime. I would recommend them more than any other car repair they do excellent ..." Read more
"... kept me informed each week on the vehicles status. The staff is professional and friendly. The facility is clean and welcoming." Read more
"Best body shop repair Ive ever had"
"... they can. I did not have to wait for my vehicle. It was ready when they promised it would be." Read more
"My truck was ready a couple of days early."
"Very pleasantly surprised by the quick turnaround."
"Excellent customer service, very friendly and organized. They fixed my car in a very timely manner. They did a great job!"
"I did take 6 weeks due to parts ordered and damaged parts received."
"Rods collision did a fantastic job communicating with me about my parts, repair and insurance claim from beginning to end."
"Communication was top notch, updating me on progress the whole way thru."
"Emails. Phone calls. Everything. I've never been so updated!"
"... have to call them to find out what was going on, they called us throughout each process. Dont waste your time looking around. Rods will absolutely take ..." Read more
"Communication was one of their strongest attributes."

Likely to Recommend

Repair Quality

Customer Service

I appreciated all the communication I recieved while my car was in the shop.

Returned Clean

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Repair Quality

Kane and the Receptionist were very kind and through concerning my truck repairs. The repair work they did on my truck was perfect. Very satisfied and I will recommend to other for needed body work! 😁

Customer Service

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Repair Quality

Came back looking like it had never been hit, Kane was great about communication throughout, photo updates, excellent work

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I was recommended by a friend of mine.... definitely will and have recommended others when asked about who fixed the issues I had

Repair Quality

Amazing work and communication from Kane and the team of all the work being done.

Customer Service

Kane is the truth, he emailed and called me when he found new issues not covered by the adjuster.

Returned Clean

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Repair Quality

My vehicle looks and runs great!

Customer Service

From start to finish, the people at Rods were professional, friendly, helpful, and communicative!

Returned Clean

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Repair Quality

Easy to work with everyone. Go beyond to help with issues other than paint and body. E.g My sunroof not working properly... dealer issue but tried to clean up switch for me. Likely a.motor issue

Customer Service

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Repair Quality

I had a great experience with Rods. They made the entire process easy and stress-free, and their communication throughout the process was exceptional. They kept me informed every step of the way, answered my questions promptly, and made sure I knew what to expect. The staff was friendly, professional, and truly went above and beyond. I highly recommend them to anyone needing collision repair!

Customer Service

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Repair Quality

Repair came out better than expected.

Customer Service

Jeni and Kane were very friendly, professional, and easy to work with. Communications were very good.

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Glad to recommend!

Repair Quality

The repair looked great . I appreciate all the updates until the repair was completed.

Customer Service

Everyone was very nice !

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Repair Quality

We had a great experience from start to finish. Kane’s communication throughout the entire repair process was excellent—he kept us informed and answered all of our questions. Most importantly, the repair work on our Lexus was fantastic. The vehicle looks as good as new, and we couldn’t be happier with the quality of the work.

Customer Service

We had a great experience from start to finish. Kane’s communication throughout the entire repair process was excellent—he kept us informed and answered all of our questions.

Returned Clean

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Repair estimate process was quick, easy, and friendly. Very satisfied with the work completed.

Customer Service

The Batt family is really friendly and professional

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Already told 3 potential customers.

Repair Quality

Excellent experience with all aspects of my transaction... top notch and friendly office service, knowledgeable techs, and timely communication and contact. All that concluded with a perfect repair. Very pleased with the entire process.

Customer Service

Very good and professional contacts with all involved, especially Jeni.

Returned Clean

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I would highly recommend Rod’s Collision for anyone needing body work done to their vehicle.

Repair Quality

I am extremely happy with the work that Rod’s Collision did for our family. They were quick and efficient. And looked for ways to save us money. The quality of the work was outstanding.

Customer Service

The staff that I interfaced with were customer oriented.

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