Roe Motors Collision

4.9 (590reviews)

97%

(541) 956-6780

201 NE 7th St., Grants Pass, OR 97526

97%

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201 NE 7th St.
Grants Pass, OR 97526

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About Roe Motors Collision

See Photos

201 NE 7th St.
Grants Pass, OR 97526

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Roe Motors Collision is part of Roe Motor's Dealership. We provide quality repairs in a quick timely manner. We communicate with our customers every step of the way to keep their minds at ease through the process.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (590)

Sort By:
Newest
Rating

580 Customers Rated

5 Stars

87.3% Complete

(515)
4 Stars

7.1% Complete

(42)
3 Stars

1.5% Complete

(9)
2 Stars

1.7% Complete

(10)
1 Star

0.2% Complete

(1)
< 1 Star

0.5% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the collision center for its outstanding service quality, professionalism, and attention to detail. The team is frequently highlighted for excellent communication, keeping customers informed at every stage of the repair process. Repairs are described as top-grade, with vehicles often returned cleaner than when dropped off, including detailed interior and exterior cleaning. Many customers note their vehicles looked better than before the damage occurred. Timeliness is generally well-regarded, with delays typically attributed to parts availability or insurance issues rather than shop performance, and customers appreciate being proactively notified of any changes. The courtesy shuttle service is also a valued touch. A few customers noted minor concerns around paperwork handling and loaner vehicle cleanliness, as mentioned in their feedback. Overall, the shop earns strong loyalty, with many customers returning for multiple repairs and actively recommending the center to friends and family.

Select to learn more

Service Quality
Communication

"... collision repairs. They always exceeded my expectations, they not only do an excellent repair job, but they deliver the vehicle fully detailed in and out." Read more

"Repair and repaint on both the front and rear bumpers came out looking like new. Very satisfied."

"Could not have been treated better than the body shop staff, they are the best"

"I have always been 100% completely satisfied never had to come back."

"Absolutely.. They kept me up on the process every step of the way.."

"... reached out quickly, booked appointment quickly & kept me informed each step of the way!" Read more

"Not properly"

Service Quality
Communication

Service Quality
Communication

"... collision repairs. They always exceeded my expectations, they not only do an excellent repair job, but they deliver the vehicle fully detailed in and out." Read more

"Repair and repaint on both the front and rear bumpers came out looking like new. Very satisfied."

"Could not have been treated better than the body shop staff, they are the best"

"I have always been 100% completely satisfied never had to come back."

"Absolutely.. They kept me up on the process every step of the way.."

"... reached out quickly, booked appointment quickly & kept me informed each step of the way!" Read more

"Not properly"

Barry (Honda owner) reviewed 9/16/26

Greg & Theresa (Toyota owner) reviewed 8/24/26

Good company to do business with. Kind, knowledgeable and professional work. thank you

James (Cadillac owner) reviewed 8/22/26

Teresa & Jonathan were great in handling the problems I had with the insurance company responsible for the repairs.

Anthony (Jeep owner) reviewed 8/18/26

Service Department gets a 0 (Terrible in every way!) and Collision gets a 7 But Theresa Rambo was wonderful.

Theresa Rambo in Collision has excellent communication and customer service skills. But the Service Department was terrible!!!

Keith (Honda owner) reviewed 8/14/26

Janet (Subaru owner) reviewed 8/6/26

Could not have been treated better than the body shop staff, they are the best

Connie (Toyota owner) reviewed 7/27/26

Great job !!

Excellent,

Charles & Judith (GMC owner) reviewed 7/21/26

As usual, beautiful work done.

Theresa is the greatest to work with.

Everett (Jeep owner) reviewed 7/20/26

Roe motors collision center is a hassle free shop. When you leave the shop you know everything you need to know about the process of them fixing your automobile. I give them five+ stars. Theresa you are exceptional. Everett Muncy

Fred (GMC owner) reviewed 7/18/26

Great service and quality work

Frank (Toyota owner) reviewed 7/16/26

Very accommodating and keeping me up to date and making sure that my needs were taken care of. Your staff was amazing! Thank you.

Jim (Chevrolet owner) reviewed 7/13/26

Francisco (GMC owner) reviewed 7/9/26

I will always recommend

Great job thank to roe motors Collision center

Judy (Dodge owner) reviewed 7/6/26

Best customer service ever

Your customer service was amazing. They listened to me and made me feel like a VIP. The body shops work was stellar. I am extremely pleased with the workmanship.i think you have a great crew working in the body shop department.

Amazing crew in the body shop department

Dee Anne (Chevrolet owner) reviewed 6/29/26

Willi (Kia owner) reviewed 6/23/26

Job was done exactly like I expected,I

The Personal was very satisfying

Jim (Toyota owner) reviewed 6/22/26

Luke (Honda owner) reviewed 6/20/26

Alexandria (Nissan owner) reviewed 6/11/26

Malinda (GMC owner) reviewed 6/8/26

already recommend to a friend just today

friendly, on time and accurate estimating

very welcoming, friendly and knowledgeable

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Roe Motors Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Roe Motors Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (590)

580 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?