Roe Motors Collision

5.0 (584reviews)
99%
201 NE 7th St.,  Grants Pass,  OR  97526

In operation 43 years.

Roe Motors Collision is part of Roe Motor's Dealership. We provide quality repairs in a quick timely manner. We communicate with our customers every step of the way to keep their minds at ease through the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (584)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting the friendly, professional, and attentive staff who made the repair process smooth and stress-free. The quality of repairs is frequently described as excellent, with vehicles restored to like-new condition and no trace of prior damage. Customers appreciate the thorough attention to detail, and many note the pleasant surprise of receiving their vehicles cleaned inside and out. Communication throughout the repair process is a strong point, with customers expressing satisfaction at being kept informed every step of the way. While a few customers noted repairs occasionally took longer than initially estimated, most acknowledged these delays were due to parts availability or insurance issues beyond the shops control, and felt the team handled these situations proactively. Overall, customers express high levels of satisfaction and a strong willingness to recommend the shop to others.
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"... They listened to me and made me feel like a VIP. The body shops work was stellar. I am extremely pleased with the workmanship.i think you have a great crew ..." Read more
"I was amazed with the friendly service and the workmanship I received. They did beautiful work!!!"
"Roe Motors did a superior job on my car! I am very happy with it"
"Everyone was patient, kind and did a beautiful job on my car! There you are"
"... that it was out of your control. We were more than satisfied with the attention to detail and workmanship that you did to complete all the repairs and it was ..." Read more
"Absolutely.. They kept me up on the process every step of the way.."
"Best customer service! They reached out quickly, booked appointment quickly & kept me informed each step of the way!"
"... needed to be installed after I picked up my vehicle. Shop personnel called me and asked me to come by at my own convenience. Very pleased with their communication." Read more
"Clear and straightforward communication"
"I received updates which was greatly appreciated."

Likely to Recommend

Repair Quality

Great job !!

Customer Service

Excellent,

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Repair Quality

As usual, beautiful work done.

Customer Service

Theresa is the greatest to work with.

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Roe motors collision center is a hassle free shop. When you leave the shop you know everything you need to know about the process of them fixing your automobile. I give them five+ stars. Theresa you are exceptional. Everett Muncy

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Repair Quality

Great service and quality work

Customer Service

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Repair Quality

Very accommodating and keeping me up to date and making sure that my needs were taken care of. Your staff was amazing! Thank you.

Customer Service

Very accommodating and keeping me up to date and making sure that my needs were taken care of. Your staff was amazing! Thank you.

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I will always recommend

Repair Quality

Customer Service

Great job thank to roe motors Collision center

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Best customer service ever

Repair Quality

Your customer service was amazing. They listened to me and made me feel like a VIP. The body shops work was stellar. I am extremely pleased with the workmanship.i think you have a great crew working in the body shop department.

Customer Service

Amazing crew in the body shop department

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Repair Quality

Job was done exactly like I expected,I

Customer Service

The Personal was very satisfying

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already recommend to a friend just today

Repair Quality

friendly, on time and accurate estimating

Customer Service

very welcoming, friendly and knowledgeable

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Theresa is a real asset to your company ,very thorough and professional and kept me promptly updated

Customer Service

See prior comment

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I was very satisfied and surprised at how quickly the job was done

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Already have recommended and will continue to

Repair Quality

Our first repair on our Subaru Ascent was. A couple years ago, we received excellent service, great repair, our new one has been damaged in parking lot and they took off, Theresa and the great staff in collision and repair are a fantastic knowledgeable team of people, I’ll happily and have recommended friends and family that Roe is the place to go, we appreciate you guys, you guys are awesome.

Customer Service

Theresa is fantastic, the first face you see, her knowledge and can do, positive attitude is reassuring, thank you Theresa

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