Romano Mazda

4.8 (42reviews)
93%
3120 Erie Blvd East,  Syracuse,  NY  13214
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (42)

My Experience

I absolutely love it. Looks just as it did the day I bought it. Brought tears to my eyes. Thank you so much Dan and team. Much appreciated. Will recommend you guys to everyone.

Likely to Recommend

Repair Quality

Love it dan and team did great. Couldn't if been happier. Cried when I seen my car!

Customer Service

Nice.

Returned Clean

Likely to Recommend

Nah... romano mazda service center is very very busy with appointments. you have to wait long long long weeks to get appointment.

Repair Quality

They repaired my car body and the metal surface and edge are not smooth. Trunk door open/close button cover was missing and found in the passenger door trail and I fixed it myself. It is mean workers are not carefully and mind on the businesses. Manager is good.

Customer Service

Customer service is better than work service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The service was great and the service people were very helpful and friendly. They showed me how much they cared about my issue. All was willing to help. Thank you

Customer Service

Excellent service from the start until completion

Returned Clean

Likely to Recommend

Repair Quality

Thank you to the gentlemen who worked on the car, very kind and helpful! Great work

Customer Service

Returned Clean

My Experience

Hands down 10/10 experience. Dan was great to work with. My car looks brand new again. I wasn’t expecting the inside to get a clean up and was pleasantly surprised when I hopping in to a freshly cleaned car! Being able to get a loaner car while my car was being worked on also made it such a seamless experience. Very grateful for Romano Mazda.

Likely to Recommend

Repair Quality

Amazing service as always and they went above and beyond to get me my car back looking practically brand new. Having the loaner car was also a great perk and make it easy. Truly appreciate Dan and his team for all they do!

Customer Service

Amazing service as always and they went above and beyond to get me my car back looking practically brand new. Having the loaner car was also a great perk and make it easy. Truly appreciate Dan and his team for all they do!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

None

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car was repaired beautifully and returned to me very clean.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This has been one of the most pleasant car-related experiences I have had. Everyone at Romano was friendly, easy to work with, and very helpful. Dave in collision, and the guys at the service desk, were wonderful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Dave was helpful in getting the car repaired. He kept me updated on everything. Other people I spoke with were nice, polite. I was pleased to get the car back clean. I’m glad we returned to Romano.

Customer Service

They were friendly and polite.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service!!!

Customer Service

Wonderful service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am 84 and this was my first repair accident in a collision. I was terrified and Dave and others were great and explained everything clearly. Thank you.