Romano Toyota Certified Collision Center
In operation 36 years.
We at Romano Toyota are the only certified Toyota repair facility in Central New York. To be a Toyota Certified Collision Center is to know, with confidence that vehicles will be in the best care. Our Toyota Certified technicians attend intensive education; ensuring reasonable pricing, speedy repairs, and quality work. Working with our Toyota Certified Collision Center is the safest and most efficient way to repair and maintain vehicles in need of repair. Our shop is fully equipped with state of the art equipment and trained staff as well as I-Car certified. Not only do we have the ability and knowhow to repair Toyota’s, we are able and more than willing to service ALL makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Extremely accommodating, free loaner car for many days, very friendly and professional (Sarah and Tim in the collision center), thorough and prompt communication all along the way. I actually couldn’t ask for a better experience.
Repair Quality - 5.0/5.0 -
Extremely accommodating, free loaner car for many days, very friendly and professional (Sarah and Tim in the collision center), thorough and prompt communication all along the way. I actually couldn’t ask for a better experience.
Customer Service - 5.0/5.0 -
Extremely accommodating, free loaner car for many days, very friendly and professional (Sarah and Tim in the collision center), thorough and prompt communication all along the way. I actually couldn’t ask for a better experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job... Thank you for vacuuming and washing my mats.
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
My car was cleaned inside and out. They did a great job in repairing it.
Customer Service - 5.0/5.0 -
Very friendly and accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work. No problems. Friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done as expected. No problems.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They stayed 5 minutes past five as I was running late to pick up my car.
Returned Clean
My Experience - 5.0/5.0 -
The car was beautifully repaired and was spotless inside and out. We were completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was immaculate inside and out.
Customer Service - 5.0/5.0 -
Excellent service!
Returned Clean
My Experience - 5.0/5.0 -
They're a very good The car looks beautiful and there was a gentleman there washing my car in my car was so clean and you tell him thank you very much for what he did by car is nice and clean The body work was perfect I will definitely come back take all of yours very very much
My Experience - 5.0/5.0 -
Did a great job on fixing my polite great job painting and fixing scratches and dents
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great good matching the paint and repairs looks like new as the day I bought it thanks so much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terrific performance. Good as new.
My Experience - 5.0/5.0 -
Friendly staff, quick service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Happy with the work done on my truck . Also liked the messages from Romano Toyota Collision letting me know how my Truck was coming along.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the repair on my truck. I liked the text messages I received daily on how my truck was progressing.
Customer Service - 5.0/5.0 -
Very happy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciated the text messaging advising the status of the vehicle repairs and repair costs. (All repair costs were covered by the at fault insured).
My Experience - 5.0/5.0 -
very one of the staff was helpful and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The work was well done.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Communication of my vehicle being delayed was non existent. When I phoned multiple times, i did not receive communication back or was unable to reach anyone.