Romano Subaru Collision Center

4.8 (252reviews)
95%
960 West Hiawatha Blvd,  Syracuse,  NY  13204
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (252)

My Experience

Everyone at Romano Subaru went above and beyond to provide me service!

My Experience

My complete experience was impeccable. At every level, your dedicated employees provided expert and timely service. I could not have asked for more.

Likely to Recommend

Excellent communication and excellent work performed on the car. Good as new!

Repair Quality

Customer Service

Communication was precise and accurate and friendly

Returned Clean

Likely to Recommend

Repair Quality

Wonderful experience,

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much!! Beautiful job on repairing Forester

Likely to Recommend

Absolutely

Repair Quality

Great service!! Great people!!

Customer Service

Excellent!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I couldn't be happier with the work that was done. The constant updates were reassuring. The work was done earlier than expected. I owe a huge thanks to everyone involved, and will continue to use this dealership for future service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job and an easy interaction with Kassidy in the body shop. She is an excellent employee and represents Romano Subaru very well. And thanks for the car wash, nice touch!

Likely to Recommend

Repair Quality

Brandi was awesome and very helpful. Highly recommend her and Davidson Ford.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mike and Kassidy were very pleasant to deal with. Their professionalism and commitment to getting things done right and in a timely fashion made the whole experience so much better. The technicians did an awesome job! Thank you! We will highly recommend this repair shop to our friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfect experience, thanks!

My Experience

Your team was wonderful, the parts that were ordered were delivered quicker than anticipated, and the work was performed quickly and efficiently. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and staff is very professional. Mike was extremely considered and answered all the questions I had. I would would recommend others.

Customer Service

Very professional @

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I am very grateful for the wonderful care and support to me because I had special need they were so supportive and caring and my car looks great you should be very proud of such people who represent your dealership thank you again

Customer Service

Returned Clean

My Experience

Updates on progress of repairs and time of completion were much appreciated. We are very happy with the repair and the car was completely cleaned inside and out when we picked it up

Likely to Recommend

Repair Quality

Customer Service

Returned Clean