Romano Subaru Collision Center
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellence service. Friendly help. Everything explained!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, professional as well as friendly. Repair looks awesome.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the care and the time spent answering questions and the updates. Our vehicle was repaired in a very timely manor. This experience has been so different than others that we have had in the past.. I am so pleased and happy.
My Experience - 5.0/5.0 -
Repair was made quickly and the car was returned cleaned and polished inside and out. The team got it to zbart for its annual inspection, which saved us another trip. It was even finished a day earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaint
Repair Quality - 5.0/5.0 -
Mark you are the best. I couldn’t ask for a better service. This include all my services from you started to work at the body shop. You provide updates, explain time frame, prove courtesy vehicle when one is available. I have no complain. I will recommend your service any time.
Customer Service - 5.0/5.0 -
Great no complaint
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Here's what they did right.... Scheduled in advance Had a loaner car ready Kept me informed almost daily of the status of my repair Outstanding workmanship, especially with regard to fixing crumpled metal and perfectly matching the complex painting scheme to match the car color. Detailed the car inside and out, what a pleasant surprise Here's what they can improve on... oh, nothing...
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike and Cassidy took the time to answer my questions and patiently explain the whole process in layman's terms. They provided a welcoming, reassuring, and seamless experience. When I picked up my 6 month old Crosstrek, you would never know that someone had hit it in a parking lot (not leaving a note). It looks terrific!
My Experience - 5.0/5.0 -
Great job as always. Thanks again everyone! :)
My Experience - 5.0/5.0 -
The staffs are very friendly and the car was well cleaned after the repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was able to call and drop my car off shortly after someone "hit my car". There was damage to the mechanics as well as the exterior of my car. After drop off I was given a rental for the duration of the repair. Kassidy in the body shop gave me updates about the insurance process as well as the repair process. She then transitioned it to text updates which was very convenient. She called at the end to arrange a pick up/exchange time that was convenient for both of us. The entire process was seamless. The service they provided de-escalated a stressful time. Thank you. 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job - very easy- no problem
My Experience - 5.0/5.0 -
I was completely impressed with Mike & Kassidy's help and service. The follow thru and updated was fantastic! I always have appreciated Romano's they seem to Continually get better! Thanks so much.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job with fixing my vehicle after a slight accident. I slid into the guard rail and had damage on my driver side rear bumper, tail light and quarter panel. Looks brand new again and they also cleaned my car which I was extremely thankful for! Wonderful job and the cleaning at the end was not expected but was a huge bonus.
Customer Service - 4.5/5.0 -
Everyone was great but they did forget to call me back for about a month. When I first went in it was winter and they were backed up a bit so said they’d call in a few weeks and never heard from them so I called back and got it taken care of. But still everyone was delightful to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am not satisfied because they took longer than expected and never contacted us until my wife went to the auto shop in person
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
First, they took longer than expected and they left some loose things between the back doors, which I'm going to take back tomorrow.
Customer Service - 1.5/5.0 -
they never called to give progress details
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair took a little over 3 weeks which was kind of long but they did an excellent job and removed a bump in the back of the car, also cleaned the inside of the floor mats!!!! My kids even noticed!
Customer Service - 5.0/5.0 -
All very friendly and efficient about getting back to you.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The waiting
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I dropped the car of without the front left wheel making no noise. It was fine for the 2 weeks i drove it before dropping it off. Picked it up with it making humming noises that increases as the speed increased.